"I love the school and feel safe leaving my child there"
"Obviously, I am satisfied overall (otherwise we wouldn't be here). I have concerns but voice them and take all actions I see fit to ensure my child is cared for according to her needs."
"Most of the teachers have been wonderful - especially in Infant 1 and Toddler I. There were teachers in Infant 2 that seems like they would rather do anything than take care of children. The management of the school is generally helpful, but won't go out of their way."
"We love Ms. Janet and how she always seems to know what's going on with our baby. She as well as the teachers are always encouraging and offer advice. It is invaluable to have such involved and caring caretakers for our daughter."
"My daughter always smiles when she sees her teacher. That is encouraging to me."
"Overall my general experience has been varied. With any daycare there are parts you like and parts you don't. This facilities strengths are by far the caretakers. The women I have interacted with have shown true love for my daughter. //Not for online review but for general feedback: I believe Infant 2 needs a lower ratio. Most of the children are mobile now, the schedule is a bit more rigid and children are not just getting the same level of care. My daughter has demonstrated a significant drop in excitement for daycare. Would she have acted this way from the beginning we would have found another daycare asap. As I have faith in the facility, we will give her more time to adjust but my concern for her well being and overall quality of life has increased since transitioning. I genuinely hope this survey and the feedback I provided translate into positive action.//"
"I would love to see the additional parking lot outside of the circle drive made available to Childtime parents."
"Overall, I love the school and feel like I can openly discuss anything with the teachers. Just feel the app updates could be a little more detailed and interactive. Would like to eventually have cameras access through an app as well so I can see what my child is doing in the classroom throughout the day."
"We have had an overall great experience. My children are happy, well cared for, and learning a lot. The cost for two kids, however, is astronomical. Better discounts should be offered for families enrolling more than one child."
"My daughter haas attended to of your facilities and we have had wonderful experiences. She just started attending Renaissance she was at New Center since she was three months old so she is still adjusting but the school has done everything they could to make her feel welcomed and included. I feel comfortable with her there."
"I would like an adjustment to the infant two class. I often find my child left in a dirty diaper for 3-4 hours. I am not treated nicely anytime I come into the classroom. Many parents have said just get through infant 2 and everything will be alright. I think someone needs to come in and change that classroom soon or you will continue to loose customers."
"My child is very happy, and he loves his school. What can be more important then that :)"
"The overall experience with the school has been good. I enjoy the family environment they promote. I very much miss the potlucks the center would have that helped us get to know other parents and socialize with the staff. There were some challenges within the first year, that were worked out together. I would love for the school to do a better job with communicating with parents. There are constant changes in staff and policies i feel the parents should be made aware of that we are not. We generally find out through speaking with other parents or because we notice changes that prompts us to inquire. I would also like to see healthier food options for the children and see pizza only maybe once or twice per month on the menu. I would also like to see a changing area and work space for the teachers that gives them line of sight to the classroom. They have to have their back turned to the other children when at the changing area or the space they use for writing. This takes their attention away from the children and I see them constantly having to look over their shoulder. My overall experience with Ms. Janet and her team has been pleasing."
"We have been very happy with the facility, teachers, and experiences."
"Janet is a wiz at all things kids! My baby has been in three rooms so far, starting in infant 1 and she has been loved and cared for the way I hoped in each room. I appreciate her leadership and her staff is second to none!"
A rep from Childtime - 500 Renaissan, LearningCareGroupCL, has responded:
“We really appreciate you taking the time to share your feedback. If you’d like to discuss your experience further, please call us at 866-244-5384. We look forward to hearing from you. ”