"I watched them ignore my son's requests for more food at lunch 3x"

"I am very pleased with our school experience. All of the center leaders are approachable and professional. I truly feel like they are part of our family and care for my child as they care for their own. We are definitely more than a business transaction! My son has blossomed since moving up to preschool and it's amazing to see him learn and develop. I know that he will be well-prepared for kindergarten and beyond thanks to his time here!"

"We have had a very positive experience."

"We've generally been very happy with the education & care our daughter is getting. We can tell she is growing and developing positive relationships with other adults & children. We feel that she is in a safe & nurturing environment."

"Overall, we are very happy with our child's experience at Childtime. We would prefer more consistent/frequent communication regarding school policies instead of learning them verbally in passing at the end of the day by one of the more vocal teachers. When communications are sent electronically, sometimes they are through Brighwheel and sometimes through email. It is difficult to keep track where to look when attempting to reference different issues that may arise. Maybe posting AND emailing them in both places would be helpful or indicating what type of communications will go to which form of communication. The new policy about handwashing when entering classroom is confusing and only posted on the door. Do parents have to wash hands at every pickup and dropoff? Are they not allowed to enter the room if they don't wash their hands? Is sanitizer enough if just picking up and dropping off?"

"I've generally been very pleased with our experience. We could afford to send our child to a fancier school, but I appreciate the diversity of our school and the nurturing care our child has received. I really think Ms. Samantha is a great director, and I noticed real improvements after the teacher in service day on Presidents' Day. I also noticed vastly improved parent communication and more organized activities after she returned from maternity leave."

"Really like the school. The only dissatisfaction we have is with the meals. The don’t always seems super healthy or balanced (I.e. cranberry sauce as fruit or cinnamon crackers as snack)."

"This school and my child’s teachers make me feel very comfortable leaving my baby while I go to work. I also love the Brightwheel app, it makes me feel connected to my baby all day."

"Our overall experience has been wonderful and exceeded our expectations. The staff our fantastic and love our baby well. We feel welcomed and heard."

"Overall, very happy with the care of our child. Only critique, really, is that we could receive better written communications—in frequency, content, and spelling/grammatical accuracy."

"Childtime has been a wonderful experience for me and my child. From the helpful teachers to the administration. From day one they have been welcoming, provided open communication and honesty!"

"My son and I just moved here from Charleston, WV. When accepting my new job, my first priority was finding a daycare, close to my work, who had open spots, and was highly recommended. We moved to Cincinnati, not knowing anyone so trying to find a daycare was hard. We saw that Childtime had two locations in downtown Cincinnati. The first location didn't have any spots open. I called the second one, thinking they wouldn't have any spots open and fortunately they did, we scheduled a tour, and immediately we feel in love! The staff were incredibly kind, answered all my questions, and I loved how locked down and secure the building is. It literally makes me feel so safe knowing my child is in the right care. We just came from a daycare that treated my son awfully and didn't attend to his needs at all. Since being here for 2 months, my son has learned more here than he did back home in the 2 years he was at his old daycare. Thank you childtime for making this worried momma's heart a lot less stressed out."

"We just showed up unannounced and it was fantastic. We enrolled later the same day."

"Generally very good experiences so far."

"I am frustrated with the current infant 2 situation but otherwise feel the center meets my needs."