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Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2020-02-29

"We love our school. The entire team knows my family and is welcoming and always kind"


Verified Childtime - 10300 Memory Lane Shopper
Verified
1/5

2020-02-15

"At first it seems great but the longer you stay the more apparent it becomes that this is no more than glorified babysitters. Some of the staff truly care but majority do not. If you want to pay the money for a child to play/watch movies/tablets all day then this would be the place."


Rep reply posted 2020-02-21
A rep from Childtime - 10300 Memory , LearningCareGroupCL, has responded:

“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?”


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2020-01-17

"I love the school. All of the teachers know all of my children. Nana takes great care of their food needs. The front office staff genuinely love the children there. They take a personal interest in all of the families. It’s nothing to see a congregation of families up front chopping it up with Melissa and Melody in the evenings"


Verified Childtime - 10300 Memory Lane Shopper
Verified
4/5

2019-12-20

"The teachers are great they work the hardest on what they are supplied with which isn’t much it’s beat up and worn down there’s actually no heat in my child’s class and every time I ask They keep asking management and they were told that there’s a work order put in this is been going on for months there’s absolutely no lights outside which tends to scare me a little bit for the staff leaving late at night along with us leaving with her children is a complete security issue but the teachers always have a smile on their face and do the best they can with what they have"


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2019-11-22

"My children love the school and the entire staff there from the teachers, to Nana the cook, and Ms. Melissa and Ms. Melody up front."


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2019-09-13

"Love the entire staff at this facility. I would never go anywhere else!"


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2019-08-08

"I want to give my praises to the center's director and assistant as well as all the other staff. I have found everyone to be interested in my children as well as all the children attending the center. I am informed of field trips as wells as special events. I feel confident that my kids are looked after and taken care of as they would their own."


Verified Childtime - 10300 Memory Lane Shopper
Verified
3/5

2019-08-06

"Overall it’s been an OK experience I feel like we pay too much money and don’t get much in return"


Rep reply posted 2019-09-26
A rep from Childtime - 10300 Memory , LearningCareGroupCL, has responded:

“We’re really sorry to hear about your experience. If you’re open to discussing this further, please call us at 866-244-5384.”


Verified Childtime - 10300 Memory Lane Shopper
Verified
2/5

2019-07-22

"There are nice person working for the company but they need to try harder with the kids. Kids run the teachers in circles."


Rep reply posted 2019-08-27
A rep from Childtime - 10300 Memory , LearningCareGroupCL, has responded:

“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.”


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2019-07-19

"The staff is very friendly and approachable. I feel its a safe environment and I know he will be happy during the day. Everything seems clean and organized."


Verified Childtime - 10300 Memory Lane Shopper
Verified
3/5

2019-03-30

"I truly have loved having my children at this center. I have never had an issue until my child moved into the preschool room. The Director and managerial staff of the center has been very accommodating and responsive to my concerns and continues to give updates when necessary."


Verified Childtime - 10300 Memory Lane Shopper
Verified
2/5

2018-12-06

"The director never discounts my bill so I just pay the amount I am supposed to pay and leave the rest. The director takes a long time to respond to emails. The staff have put my child on tummy time unsupervised."


Verified Childtime - 10300 Memory Lane Shopper
Verified
3/5

2018-08-17

"Generally the experience has been good. Once the new director started, things have downgraded significantly (teacher turnover dramatically increased, the overall operation became somewhat disorganized, etc.)"


Verified Childtime - 10300 Memory Lane Shopper
Verified
4/5

2017-03-24

"All of the staff members were very friendly and helpful. There is no doubt there. And all of the kids we saw looked happy and like they were having a good time. It just didn't feel like a good fit for us. It was a little disconcerting that no one knew we were coming for a tour even though we had called the center the day before and it makes me think that communication among staff members may be an issue. Also, there were lots of boxes piled up in the hallway and just didn't give a very neat and organized appearance. I was also concerned with the fact that infants are considered 0-16 months. For a newborn doing tummy time I am troubled that kids who are mobile are running around the babies. I feel that once kids are mobile they should go to a different room and the infants should just be in a nursery. I also assume that's done to keep kids at a higher price point for a longer period of time. Most places we have looked separate infants and toddlers at 12 months, not 16. The price of $267/week did seem steep based on what we saw on the tour. For less than $50 month extra we could enroll our child at Primrose or The Goddard School which are considered top of the line. I wish we would have liked the center more as it was very convenient and there were some features that we really liked. Having pictures taken throughout the day and having our baby's feedings, sleeping, and changing tracked and sent to us was a very nice feature. Hopefully we can find that feature somewhere else."


Verified Childtime - 10300 Memory Lane Shopper
Verified
5/5

2017-03-09

"Overall it was a good tour"