"The teachers at this school are the best part. My child loves her teachers and they love her."
"Overall the teachers are what have made the program worth it. Would love an easier way to directly communicate with teachers about goals, progress, etc"
"Response is above in question 39Not happy with the way the center is staffed!"
"It’s been horrible. I think we are going to leave. I hate it and my husband does as well. His behavior has worsened at home significantly since we started taking him here. I’ve also asked about change in price since he’s now doing before and after care only instead of full day preschool. I’ve yet to get an itemized price and I know we have a credit from missing a week due to vacation. I need to adjust our auto-billing and can’t until I know the price."
“We would like to apologize for your recent experience. We pride ourselves on the high quality standards we maintain, and would like to make things right. Please call us at 866-244-5384.”
"Teachers are amazing, as well as the curriculum. but I feel the children need bigger meal selection or more frequent snack times. And could use a new director that is more welcoming and considerate."
"the teachers are nice and try to communicate. but I did not like how they changed the teachers frequently/ more often, especially in the toddler 2 class. I would be better if the school can maintain the same staff because I do believe it is good for the children, especially mine who does not easily adapt to changes like this. Thank you"
"Again, it started with a great director when we had our first child almost 6 years ago. After she left the new director let the place fall apart. We had a deposit in at another childcare waiting on openings for both our children when the current director came in and made some serious change to improve the situation."
"Very nice teachers, clean place love it."
"Use to love the place now I only tolerate it. Registration fees and summer fees have gotten out of control, it’s a struggle convincing my children’s father that this place is still our best option for now."
"A well rounded, quality program. I love the new Spanish Teacher."
"The staff honestly tries to work with me in providing a safe, accessible, and quality facility for my child. While I feel there is some areas where growth can be provided, the general atmosphere, professionalism, and care is wonderful."
"Your company site advertises flex care but our director on more than 4 occasions has strongly discouraged us from using and insisted we go to part time. Despite having 5 occasions at school where our child was given dairy with a known dairy allergy on record. The only thing keeping us there is the flex care but if we found another option we would take it."
"A teacher got aggressive with my 1 year old and it was never addressed. Called the regionals cell phone and she never called me back. It took the director over a week to call me back and when she did her answer was to put the teacher in another classroom. They refused to review the video cameras and the teacher is still watching children there. Children are not safe at this center and the regional Manager is useless. "
"They don’t keep me updated with other kids having anything contagious. With strict policies on attendance y’all allowing other kids to get sick too. My child only been here a few months and been sick more than any other school they attended"
"This was the best decision and the best school I have ever visited."
"I like the communication through the app and how the kids are involved in physical activities."
A rep from Childtime - 6375 Clyo Roa, LearningCareGroupCL, has responded:
“We’re really sorry to hear about your experience. If you’re open to discussing this further, please call us at 866-244-5384.”