"I feel as though this school is an extension of our family. The teachers, Director, Assistant Director are so friendly, always have a story to tell and go out of their way to greet us Everytime we enter the building. They are very up front with us and help us make the best choices for our child. We love the events that are hosted. The communication is really clear and welcome. I do not know if it was possible to make a better choice for our child's care."
"This school's director and teachers are warm and caring. The kids love going to the school. It has been a wonderful experience thus far!"
"General experience is that I really love this daycare and would recommend it to anyone!"
"Staff is amazing. Please don’t change"
"My kids love their teachers and love being in class. If I ask them if they want to stay home other day, they say me “no! I want go to school!” I think this answer means a lot "
"The staff are wonderful and work so hard to keep the environment safe for our kids. I love their support and dedication in keeping us updated with our kids day to day activities."
"We are so happy that we elected to enroll our children at Childtime. Our teachers and administrators are absolutely wonderful with our children and we couldn’t imagine them being elsewhere."
"When we moved to the Bel Air area we switched to Childtime. It has been such a great decision for our family. The teachers are caring and the director and assistant director are wonderful."
"The infant/toddler group of teachers have been amazing & caring towards our child."
"We are so happy we enrolled our son at childtime, it’s scary to trust strangers with your child 5 days a week, so it’s of great comfort to know we get notified as soon as anything happens - no matter how small, that we get updates through the app and we get to watch him on camera!"
"I am completely satisfied with the service, my child loves Childtime and always go there with a smiling face"
"Everyone is so warm and loving. Everyone there is fun and a joy to talk to."
"I think that the center is good for non-school aged children but I would not recommend the facility to parents with school-aged children."
"Things have gone downhill since the new director came on board. There was no announcement that the old one left. The new one doesn't interact with families as far as I can tell. She hides in her office. Sort of the same with the teachers. They sit behind desks all the time. They don't interact with the families during drop off or pick up. Since the new director started there is a no outside food policy. So now my kids don't eat lunch because they don't like what is being served and we are not able to provide a healthy alternative from home. Many families left at the beginning of the summer due to the new director."
“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 866-244-5384 so they may connect you with regional management?”
"LOVED the teachers and new assistant director! The new director not so much!"
“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 866-244-5384.”
"This location has really hit the skids. I hate it and wish we could find an opening somewhere else...can you help with that?"
“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 866-244-5384. ”
A rep from Childtime - 804 Moores Mi, LearningCareGroupCL, has responded:
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 866-244-5384 so we can discuss this matter in more detail. ”