"I'm updating my review to reflect that my item was indeed shipped with only a small delay.
Unfortunately for them, they kept telling me they had not yet shipped until it arrived at my door...to my surprise."
"Ordered a Bosch Router on last day of promotional rebate offer, but it was out of stock. Was kept informed of status of order by e mail, and was not charged until router shipped three weeks later. It arrived in fine shape, and rebate honored. Very pleased with service."
"Do not deal with this company. I got a dremel from cporotarytools.com which is owned and operated by the same and a few more. First time i went o use it , smoke came out. They don't handle warranty, so to mail it back to the Dremel company, i needed a copy of my original receipt. 2 months ago and i can't find the email. Trying to contact them , they ignore all emails. Person on phone can't help because we have no proof we are who we say we are. Emails are ignored not even answered. I filied a complaint with the state attorney generals office and in a few weeks i get a message from Philip Brown to call him ***-***-****. No one answers cell and doesn't go to voicemail. Tried for 2 days. Finally called 1-***-***-**** and they knew who i was instantly, gave me the invoice number so i go to the web site to print the invoice(which was all i wanted). Returned unit to factory for service, hopefully they will honor the 5 year warranty. Basically had to light a fire under them with state attorney generals office just to get my invoice number. Sad how they treat customers this way. Will never do business with them again. They pay off google to have their ads come up top."
"I ordered a Hunter bathroom fan from CPO Hunter on 4/2, requesting their standard Fedex delivery.
The fan arrived today, 4/3, before noon. CPO pricing and sevice are unbeatable."
"I ordered a Skil power wrench from them through Amazon and I am very pleased with the whole transaction. They shipped the same day I ordered, the price was great and the shipping free. It came packed in a box and was in perfect shape. I will definitely be buying from them again, this time through their website. Thank CPO!"
"Wow. I have ordered from these folks twice. Large drills, $500 plus. Good service both times. The site warned when I ordered a reconditioned drill this time that the item was not in stock but I ordered anyway since they said they expected it in a week or so. They contacted me in about a week to say it was not in and they didn't know when it would be in because the shipment was received damaged.
Another week later they contacted me to say that they had no idea when they get the refurbished drills back in and would I accept a new drill for the reconditioned price! Of course I said yes.
That is going above and beyond. Way to go!
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