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Verified
5/5

2013-03-29

"Talking about Making it Right!!! I had a not so good experience with on of the customer service representatives. But, I received a call from one of the managers, June, who was awesome... We will be buy more products from this company.

Thanks June!!
"

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Verified
5/5

2013-03-29

"I especially want to thank Ben at CloseoutDigital. When I originally placed my order I didn’t pay close attention to make sure the lens I ordered was for my camera. I assumed it was for a DSLR. When I called CloseoutDigital to confirm my order, Ben made sure to tell me this lens was for a film camera and not a DSLR. When I looked closer at the specs, sure enough not for my camera. He then told me the lens that was actually for my camera. Had it not been for Ben I would have received the wrong lens and that would have cost CloseoutDigital and me a lot of time. Thanks to Ben this was all avoided. I received my order quickly and I would definitely do business with again. Once again I want to thank Ben! "

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Verified
5/5

2013-03-28

"I thought this site had great prices and the customer service representative(Ben) I talked to was very helpful."

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Verified
5/5

2013-03-25

"The person to confirm my order did an excellent job confirming my order and prevented me from making a mistake and ordering the wrong product. Very informative without applying pressure to make a choice I was not willing to make.
Thanks
"

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Verified
5/5

2013-03-25

"Very helpful. made sure I got the right lens for my camera."

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Verified
5/5

2013-03-25

"When I was contacted to confirm my order, I was informed that the lens I had ordered was for 35mm and would not work on my digital camera. They suggested a different lens as a cheaper alternative to the digital version of the lens I had intended to buy. Upon learning that the new lens was significantly cheaper on other sites, customer service offered to match the price of the other sites."

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Verified
5/5

2013-03-25

"Amazing customer service. The agent was very informative and very helpful."

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Verified
5/5

2013-03-21

"Very competitive prices; good customer service."

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Verified
5/5

2013-03-20

"The person I talked with on the phone was nice and very informative, giving the information I needed about the lens and helped me change from the camera lens I ordered to the correct one I needed for the camera before confirming the order."

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Verified
5/5

2013-03-19

"I received an email from Closeout Digital in regard to my recent purchase of a Canon lens. When I called to confirm my order they asked for confirmation of my card information which made me feel that protecting the legitimacy of the purchase to my card was well handled. After speaking with the knowledgable associate, he asked me the body that I was attaching it too and then alerted me that the lens that I had chosen was actually for a different camera body. I found this to be very helpful and in turn I was able to cancel the order and save myself the process of having to return the lens when I had realized this. 5 star customer support! "

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Verified
5/5

2013-03-18

"Closeout Digital has excellent customer service and communication. "

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Verified
5/5

2013-03-17

"Purchased the wrong lens, a customer service representative called me to confirm and helped me realize the error of my ways. Very helpful."

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Verified
5/5

2013-03-17

"Excellent customer service all around.I HIGHLY RECOMMEND buying your products from CLOSE OUT DIGITAL. They have expert knowledge about all of the products that they sell. once again I will continue to buy from them FOREVER and I will be sending more customer their way!"

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Verified
5/5

2013-03-14

"Ben at Digital Closeout was an amazing help!"

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Verified
5/5

2013-03-14

"My Salesperson was Ben, he was extremely helpful and knowledgeable. Ben helped to explain the differences in the Canon lenses that I wanted to order. He was very kind and I would recommend this website and Ben personally to any of my friends. I'm sure I will enjoy this lense for years to come. Thanks Ben"

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