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Verified Creative Kids - 8355 Farm Rd Shopper
Verified
5/5

2022-02-15

"The staff and teachers are incredible and they work with my kids based on their individual needs"


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
4/5

2021-10-22

"We like the brightwheel letting us know what he is doing everyday. If it weren’t for that we’d feel lost. Love the pictures they post to see daily acti"


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
3/5

2021-07-20

"Generally i don’t love it and i don’t know if we will continue after summer camp unless things change"


Rep reply posted 2021-07-20
A rep from Creative Kids - 8355 Farm, LearningCareGroupCL, has responded:

“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 877-817-3883 so we can work to resolve your issue?


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
4/5

2021-01-18

"We have had a good experience. It’s hard for me to really gauge the communication because I rarely drop off or pick up, it’s our nanny. But because of this, it would be nice to have more virtual communication."


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
4/5

2021-01-01

"Recently our experience has been tainted with the issues we are experiencing with our daughter. We have picked her up on so many occasions with urine soaked underwear and pants. If she is in a pull up its loaded and leaking. She has come home without underwear on, in clothes that don't belong to us. We provide a lot of change of clothes so there is no reason she should be coming home in these conditions. I send messages on the school app regarding the situation and they are not responded to. Prior to this we have been happy with the school, especially with two of the teachers who do an amazing job caring for our children."


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
3/5

2020-12-18

"We have been with this school for about 3 years now. We have always enjoyed the school, with the exception of the high turnover rate of teachers and office staff. After returning from a break due to the pandemic, I’ve been a little disappointed since we can no longer enter the building. I don’t get to see the teachers and there is little communication about what my son is learning."


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
1/5

2020-11-24

"To many issues of my child being hurt, no concern. Also no idea what my child is learning"


Rep reply posted 2020-12-02
A rep from Creative Kids - 8355 Farm, LearningCareGroupCL, has responded:

“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 877-817-3883 so they may connect you with regional management?”


Verified Creative Kids - 8355 Farm Rd Shopper
Verified
4/5

2020-11-21

"Overall, we like the school. Because of Covid, communication is not as good, but that could be improved through the app."


Verified
2/5

2019-03-07

Not impressed

"The teachers are kind and know the children well. The front desk people have no knowledge of customer service between calling you back last minute for a payment error THEY made and not taking accountability for it, to saying they’ll call you back and leaving the office without ever returning a call. The front staff also moves children into other rooms and if your child has a late birthday, instead of advancing them to preschool curriculum, they’ll leave them with younger children. To me, that’s inhibiting their learning instead of promoting advancement. They don’t have many activities and no refrigerators for food or microwaves for the children’s food. This makes it hard for children to have milk in their supply cups because it doesn’t get stored or monitored for when it goes bad. I will be removing my child from here and finding another location nearby, there are plenty. "

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