"Love the staff, they are always willing to answer questions or lead you in the right direction to get those answers. They also remember my child's name when she only attends occasionally."

"Ms Alexis is awesome she tries to communicate and love for each and every child needs and concerns but no one is never at the front office"

"Overall, we have had a good experience. The turnover is very high and there seems to be a lack of schedule and curriculum. Consistency is low. I also wish someone would repair the broken screen that has been off for over a month and pick up the trash and dirty diaper in the parking lot. Parents STOP throwing your trash out!"

"I have enjoyed our experience with the school. I have two in school in different grades. This year was our fist time with the summer program and must say all the activities that were planned, made my son enjoy going. In other years, I don't recall as much activities for the kids. I think this has helped keep the excitement up. I think the school does a great job to feel like family with us and that helps when leaving for the day. My kids love their teachers and you can sense the feeling is mutual."

"The school was great at first when I or my husband would drop him off with the same teacher in the same room. Now, we never know what room he is going in or what teacher he will have that day. The teachers also don't log meals so I have to ask several times during the week, did he eat breakfast? did he eat lunch? Did you forget to feed my child??"

"The school has been excellent so far. We have had great teachers so far, Vera in particular has been excellent and a blessing. The director Melissa has been great, I know she is new to this location and seems to have been doing a great job building the amenities offered at the school."

"Unfortunately there are multiple reasons I have considered removing my children on more than one occasion. My overall reason would have to be the Director. She not only ignores major issues (child physical safety, ratio size, teacher turn over & disrespect to parents and children) but she doesn't even seem to be able to pretend to show a shred of care for parents concerns. I fully understand she has a lot to keep up with on both a boss level but also dealing with parents and licensing/regulations, she just does not seem to be properly trained or equipped to handle a school like this. When you research Children's Courtyard & The Learning Care group you get this overall expectation of what you will see, experience and feel when not only touring but after enrolling your children. Unfortunately those feelings & expectations are grossly underachieved since Melissa has taken over as director. As much as I hate for this to be the case, I just keep biting my cheek trying to wait it out in hopes that this can be resolved and a more competent director will be chosen. When the teachers are able to actually communicate with you freely about your own child and feel comfortable in their work environment this center thrives! It is such a gift for both the children & parents. I sincerely hope this can be achieved again very soon."

"The Children’s Courtyard of The Woodlands at Six Pine is The Most Irresponsible School ever!! My daughter was there when she was one year old. In her room, there was a kid who bit other kids all the time. We got FIVE incident reports in a week. We unterstand that biting for kids at this age is normal. So every time we asked the teachers to pay more attention. The very next week we were called to school. We saw our daughter crying like hell, half of her face was swollen badly, three obvious biting marks on her face, and the deepest one was right at the corner of her eye still bleeding. The director at that time told us it happened half an hour ago and they just washed the wounds and put on ice. We rushed to the ER and waited a whole week for the swollen and the biting marks disappearing. Judging from the wounds, it couldn’t just happen in a few seconds. There were two teachers in the room with about 10 kids. How could they not find out and stop it until it got that bad?! How could they not be more careful when biting incidents happened so many times within a few days?! During all this time, we didn’t get any kind of apology! The director just said these kind of things happen and gave us a secondary school insurance which supposed to cover our $700 out of pocket medical charge. In the next year, after we contacted that insurance over 20 times, we got ZERO compensation and we finally gave up. Several years passed, but now you can still see the scar next to her eye. This school didn’t take care of the kids. They didn’t even say sorry and of course no compensation at all. It might be too late to share our experience. But you should think twice before sending your precious kids there."

"Staff turn over is to high, the children need to have a teacher that stays around. Do whatever needs to be done to increase the teachers to stay."

"Love the staff! I was worried to leave my kids at any daycare. However after meeting the staff I decided try out this location. The teachers and directors have really gone over and beyond to transition my kids to full time childcare. If any concerns come up they address it immediatly. As an over protective mother I can say I am truly pleased with The Children’s Courtyard. "

"When my children were enrolled Mary was the director and I felt my children were in a great environment to learn & feel safe. Since Melissa has been brought on there have been nothing but issues. The school no longer has a welcoming feel, I do not feel there is consistency overall & the parents are not informed as much as before. Melissa not only ignores what I express, she doesn't even pretend to truly care when I have questions or concerns. If it weren't for the lead teacher in the classroom I would have already removed my children. As long as I strictly deal with the lead teacher and avoid interactions with the director I feel more at ease. This is not how our childcare experience should be. Unfortunately contacting those above Melissa does not help either so I have given up on any hopes that the director situation can be improved."

"Wonderful friendly staff! Always greeted with a warm smile. Anytime I need to speak with Ms. Melissa she makes time to speak with me. I never feel like I’m a bother. My situation is not the “norm” and all staff members have been wonderful with extended warmth, compassion, and complete understanding, going above and beyond in every way. Ms. Hope is absolutely amazing along with Mr. Tim! (Two teachers my kiddos have had). I must add that I love it smells so clean!"

"It has been a great overall experience."

"In the time we have been with the school, we have had positive experiences. There was a time where a lot of teacher turnover in the preshool programs (age 4) and that caused some issues for my child as the teachers kept changing. however, the director was able to work with him and help change the issues. We have been pleased with our time and our children have enjoyed it."

"Satisfactory. We love Ms. Kim!"