"A great experience overall. They have taken great care of my child since he was an infant especially during a pandemic."

"I like the school and the teachers for my son. I have noticed that they have been short staffed and it is a little concerning. This has sometimes made me consider looking elsewhere to have peace of mind with who is in Rowans room. We are very conscious of who my son is exposed to due to COVID still being a risk. So, the amount of teachers that switch rooms and how many times my child is switched between classrooms is frustrating."

"Overall, I have been pleased. I think it's hard to measure things like curriculum with an infant, but I feel like she's been taken care of - fed, clean, has her own crib. I love having the camera! It helps me feel better throughout the day. I love that I can see what she's doing and know she's ok."

"Numerous unresolved issues that have been raised multiple times have caused us to consider other options for childcare needs."

"Not great. Management is slow to respond. Things were getting better and now they aren’t even doing the bare minimum for an expensive scgool"

"A lot of directors and staff turnover. The teachers and assistants really care about my children but the turnover of staff is hard on the kids. Turnover of management is probably hard on staff."

"The teachers are wonderful. There is a severe lack in communication with the director or director in training. Despite multiple difficulty conversations, I have yet to see a change in behavior."

"Overall I’m happy with the daycare. Our child is thriving. The teachers who have stayed through all the changes are incredible. Once more consistency is in place and the facilities are cleaned up, it will be a much better"

"I value what the teachers have done for my child's development. I really like the school and can tell the progress my child has made and that makes up happy.I would love for the school to continue working on their communication skills, sometimes I feel there is a disconnect between the parents and the school. Several times I have been given an incident report two or three days after the incident happened, and I have never received a phone call with an explanation as to what has happened. In stead the person in charge of taking the kids out pulls out the report and she has limited details as to what has happened. I had an instance where my child was the only kid in the classroom that did not wear a costume for Halloween because I never received communication regarding this activity. We were new to the school but had access to the app.I feel like the only change we have to talk to my kid's teachers is during a parent teacher conference. I wish there was more opportunities for this."

"We are very happy with the care provided by the staff at Children's Courtyard. The teachers are kind and compassionate and it is obvious they love kids and have a passion for working with them. I know my child is in good hands when I drop them off each day. I do think communication needs to be improved greatly in terms of getting parents important information in a timely manner. We were recently informed of a tuition increase only 4 days before this was scheduled to occur. Childcare has an incredible financial impact on our family and I felt disrespected to only get noticed days before this was to occur. Additionally, families are not informed of school closures with enough notice/time to prepare. Today we learned that the center would be closed with less than 2 weeks notice. If I am to request off work I need to give at least 2 weeks notice and I feel it is inconsiderate of families to not give them enough time to prepare. The school used to send out calendars of important dates/events - could this restart?"

"Teachers love my kids. That is important. It is still COVID. Everyone has to be flexible"

"Overall this school is great - only area for improvement would be drop off/pick up; parents are not allowed in the classrooms, so any daily communication with teaches has to be done through the app. Not exactly the best method. Obviously this is due to Covid, so hopefully things will go back to normal eventually."

"Overall things have been great - only frustration is not being able to communicate with teachers much since parents are not allowed past the lobby anymore."

"I love the changes that have been made since Children's Courthouse took over."

"They did a **** poor job of cutting over when they bought the facility from the previous owners. The director doesn't listen, and is seldom available during drop off or pickup. The facility is not as clean as it used to be. High turnover of staff. Staff seem unhappy. Other parents I have talked to are also unhappy. We will finish here bc my son will be in school next year. We will not recommend or return upon having another child."