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Product & services pricing
2.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
3/5

2021-11-24

"Experience has been satisfactory. Love all the feedback and chat with the administrators and teachers on my child's progress. In addition, the school seems invested in caring and nurturing the kids.The biggest gap is the daily turnover of teachers -- I sometimes see up to 3 different class teachers at different times of the day. These changes are not good for a young child that needs routine and stability as parents would then have to reset expectations with new teachers. Also, my kid is sometimes exposed to the cold room temperatures when their layers are removed and not replaced, even when there are extra pairs to change into. This has been a consistent feedback shared with the teachers, even though it's greatly improved, there are a few occasions when the kid is still exposed."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
3/5

2021-08-13

"All in all I wouldn’t send my child back to this children’s courtyard location."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
4/5

2020-12-09

"It has been very difficult for me and my wife to decide and to choose the appropriate Daycare for our child during this hard period of the Corona-virus pandemic. We really needed to enroll our child to a safe, lovely and great Preschool (Daycare facility); while we are at work. We visited a certain number of Daycare facilities; but when I did the Tour of this School, I was impressed by the warm and respectful welcome, and clear communication of the Director. I was sure that our child will be in good hands. My general experience with this School is Great."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
4/5

2020-09-12

"Every one are great and they love all the children"


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
4/5

2020-08-20

"The upper management staff are warm and easy to talk to and very effectively handles problems."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
1/5

2020-08-17

"It started off well several years ago but the quality has deteriorated significantly. There’s always new faces which leads me to believe their turnover rate is high. Some of the teachers are nice but I need sobrenombre who’s committed to helping not child advance not just babysit them."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
5/5

2020-06-21

"First the first time my baby boy and I walked in the school we felt welcomed. My baby went to the directed and astablished a bond. Then my older boys felt the same way. They all enjoy going to school everyday and love telling me what they did new."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
3/5

2020-03-13

"I just want better communicate in a timely manner when providing after school services to my child. I shouldn't have to ask if they will have staff to cover childcare for a day or so. The childcare facility needs to be on the same schedule as my child's regular school and keep a copy of the school schedule so they can be aware of what days they will be open and closed. I expect more from the facility since my child has been going here for a long time now. Just like they expect parents to pay childcare fees on time I want the same respect with the situation above."


Rep reply posted 2020-03-19
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We would like to apologize for your recent experience. We pride ourselves on the high quality standards we maintain, and would like to make things right. Please call us at 877-410-0645.”


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
1/5

2020-03-02

"I’ve only had a handful of good experiences with certain teachers. As of now, I’m completely dissatisfied with our experience at this location. My child comes home saying inappropriate things that he could’ve only picked up at school. Will act in a matter that’s inappropriate and it’s concerning because it only gets worse."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
4/5

2020-01-20

"Teachers are nurturing and actually provide activities that will improve development skills."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
1/5

2020-01-17

"The prior classroom my son was in was great! There was constant communication via the app and in person between the teacher and us. Then he moved up and it’s significantly declined in quality."


Rep reply posted 2020-01-22
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 877-410-0645. We look forward to hearing from you.”


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
5/5

2019-12-20

"I love this place. My child loves this place. I have no complaints at all."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
5/5

2019-11-26

"Just wanted to give a big shout out to the teachers at this center. They are amazing!"


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
1/5

2019-11-08

"The building has ants, the rooms smell like urine and the staff is rude."


Verified The Children's Courtyard - 11012 Harris Branch Parkway Shopper
Verified
5/5

2019-11-08

"I absolutely adore my son’s teacher, Ms. Meshaun. She is attentive and nurturing while also providing structure with daily routines and activities. I couldn’t have asked for a better teacher for Jeremiah."