"Last September, I purchased from CCTV Camera Pros a Viewtron hybrid DVR to replace my old QSee DVR. Recently I purchased two IP cameras and a PoE switch to replace two of old cameras that do not give good quality images and videos anymore. I received the products the second day of placing the purchase order (it was a shipment from the US to Canada!). All I can say is this great company sells excellent products and provides terrific services. I normally deal with James Haldas who is a great guy. His responses to my emails are quicker than mine to his. Do not waste your time and money to look around and buy CCTV related products anywhere else. This is the place for you."

"This was a super smooth transition.After wasting so much time with other companies trying to get my Q-see linked again . Only to find the company went out of business . CCTV box just plugged up and played , then got my App back thru their Hybrid box . Still using all my existing cameras and wires . What a relief . The only hiccup was when I changed the password . But James in Tech support navigated it for me in no time .
What a relief . If I do any upgrades I will be calling these guys . The made the transition simple and painless !!
Thanks so much !!
Kelly "

"The tech support service is very easy to talk to. I was able to get the help I needed to get it up and running. Every time I have called They have been able to help me with whatever the problem was. If I every a problem again I know I will be treated with respect when I called the tech support line."

"I was able to speak directly with Mike and get my questions answered. I appreciate being able to communicate directly with the owner. "

"I wanted to upgrade my existing home CCTV system with new HD cameras and DVR. I sent CCTV Camera Pros an email describing my current system and my goals for the upgrade. James promptly responded the next day with recommendations. Over the next couple weeks I sent follow-up emails with additional questions regarding equipment compatability and installation. Again, James repsonded promptly to all my inquiries, and provided links to articles and videos in CCTV Camera Pros' extensive support library. After all my questions were answered, I ordered the system which shipped the next day. It arrived well packed and in great condition. Installation and start-up was easy with all the support material available - CCTV Camera Pros actually sent emails following the order with links to the appropriate material. My new system is performing well and meets all my expectations. Overall a great experience. Highly recommend CCTV Camera Pros for DIY camera installations. "

"Camera exceeded my expectations. Low profile and small. Only concern was the instruction to use it in the the analog mode. It was not clearly explained in the documentation. However, the response provided via a phone call was correct, excellent and timely. Yes I'd recommend purchasing from CCTV Camera Pros.

Mr. Jones"

"Havent used, but ordering process has been extemely easy and customer service has been above expectations. I cant wait to get our system installed and working. So far customer service and shipping has been phenomenal. "

"I have had only a couple of issues that were answered immediately after contacting support. James had an excellent attitude even though I had only a couple of hours of experience with the product. All of my questions were answered after a minimum of background questions. After all of my questions were answered he made abundantly clear if I had ANY more questions I was to call back any time. I am confident that if I have any questions they will be answered in a timely manner. I was even provided a phone number to call on the weekend. I call that "over and above service". Thanks for your help!"

"so far system works awesome"

"I needed an automatic license plate recognition system to replace the manual one I had. The system from CCTV Camera pros has captured every plate that has passed by with ease. The presets were almost spot on but I did have to adjust my system to switch to day and night mode automatically with the IR lights constantly on to get everything covered."

"my experience with you was excellent your technicians went above and beyond to help me with the problem and there were very knowledagable but we still could not get the dvr and register capture to work with the sam4 register had to send the product back to you just waiting on the credit . i liked your system and would recommend to new customers thank you for asking.

sincerely frank barajas"

"Carlos was incredibly helpful in walking me thru my system and figuring which port to test and ultimately getting me a replacement camera and mount."

"The new DVR works so superior to the Q-See system, I have to figure out how to adjust the cameras to keep from sending so many notifications it’s crazy good. I need help from technical support I’ll have to call them. "

"After looking for a DVR for weeks, CCTV Camera Pros helped me to find the right one for me specific needs. The system is working great and the staff is ready to help with any questions that I have. Very happy with my purchase. Two thumbs up."

"Mike, Carlos, and a couple of other at CCTV Camera Pros were very helpful. They answered questions by phone and email to help me purchase the items I needed for my system, including some additional recommendations that turned out to be key. I will definitely go back to them in the future with any additional needs. Their website is pretty useful with several videos about the capabilities and differences in the products as well as installations thoughts."