"I purchased replacement bulbs for the 1993 Porsche 968. The purchase process was very smooth. I received the parts in a timely manner."

"Ordered wrong part and spoke to representative who was very knowledgeable and helpful."

"customer individual was very helpfull"

"I ordered a part on line and received several updates in a day or so of the progress, which was very comforting. When the part shipped, I received notice of shipping and a tracking number. the entire process took only a couple of days. I was very satisfied with the service and the ease of conducting the transaction. "

"Easy--(stupid 10 word minimum explanation required duh duh duh"

"Had a question on my order and called John at Porsche Columbus. Great conversation and informative. Appreciate the customer service!"

"Extremely helpful, they answer the phone and it’s not an automated system, products are available. Just a great company!"

"Had to call the parts department to verify part # before placing online. Friendly helpful courteous with great suggestions. Afterwards using the website was easy peasy."

"looked up a hard to find to part, they had it I bought it"

"Located a difficult replacement part for the Boxter based on the age of the vehicle."

"Needed a part that was special order from Germany. The communication was great and the part was received quickly. Will definitely purchase from Byers in the future."

"FOUND A PART THAT WAS NOT AVAILABLE IN THE US ON THE SHELF (ALMOST) AND WILL MAKE THE OWNER HAPPY WITH PRICE"

"called in Parts department. Very direct, honest and friendly service to quickly get what I need."

" ORDERED PART, CALLED TO FOLLOW UP, TOLD NEEDED VIN TO COMPLETE
PROCESSING, SENT VIN, NEXT DAY TOLD ORDER WAS CANCELED 5 DAYS BEFORE. CALLED NEXT DAY AND TOLD IT WAS NOT OUR PROBLEM CONFLICITING INFO WAS GIVEN, AND REFUND WOULD TAKE LONGER TO PROCESS THAN ORDERING THE TIME TO PROCESS THE ORDER, REQUEST PART FROM DISTRIBUTION AND SHIP PART TO ME. "

"Very easy to use their service."