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Verified
5/5

2015-01-16

"I am so happy to finally find a website that is so honest and
have the most amazing service. I will not only come again but
will also recommend this website to whoever is looking for a resonable website to shop on.
"

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Verified
1/5

2015-01-15

"Good Luck and God Speed to You

I had a problem with my order. I was shipped a different model. They promptly promised to refund my $ plus the Insurance fee. Nothing more needs to be said.

Good: They did give me my $ back; they taught me to always check BBB grade on any company from now on, prior to ordering

Bad: I had to fight them for it, they didn't make it easy

Also PLEASE PLEASE CHECK BBB grade prior too ordering!!!!!!!

Good luck
"

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Verified
5/5

2015-01-13

"Buy squad is like music to my ears

Great pricing

Very informative

Original Samsung Panels

Fast shipping
"

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Verified
5/5

2015-01-12

"Purchased a TV two weeks ago. Its working perfectly!!"

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Verified
5/5

2015-01-01

"Fast and reliable seller ! Got my new 60" samsung tv and I love it ! Thanks for making this purchase easy and worry free!! Looking forward to ordering more TVs from you!!!! Thanks "

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Verified
5/5

2014-12-31

"my representative mark was very helpful in getting me my TV and sound bar he answered all my questions and was very patient because I am not so familiar with these 4k televisions

I'm happy to see that there is service out there with people that care
"

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Verified
5/5

2014-12-16

"I was very pleased with everything about my Buy Squad experience. At first I was a little surprised that I had to call and confirm my order with them but was super glad I did because I found out that I ordered the commercial version of my new TV. I also had asked for a few extras that the salesman agreed to send and they were mistakenly not shipped. I called customer service and spoke with Steve. He immediately resolved my issue and sent the missing items OVERNIGHT! Finally the prices were the best on the internet for what I was looking for. I saved almost 1200 dollars. I will shop at Buy Squad again and again!!"

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Verified
1/5

2014-12-15

"Most horrible experience I ever encountered in my entire life.
all I can say is run away and go buy your TV from Hugo Boss and pay double the price but don't even deal with such unethical people.
"

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Verified
5/5

2014-12-12

"Was very impressed with the customer service. I made my purchase and receive an email wanting me to contact them. So this made me worried that this was a scam but I forgot to purchase insurance on my order because of its size. Plus they waved the shipping fee. So it saved about 100 bucks. Awesome company would recommend to everyone."

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Verified
1/5

2014-12-06

"Terrible Vendor.
I waited so long for the Thanksgiving holidays to be able the buy a 4K TV, and Buy Squad ruined it for me.

After I spent over $2000 to purchase a TV from them, I waited for 5 days to receive the shipping information, but they did not bother to contact me. I call their main local number, and I was put on hold for over 10 minutes. I than wrote an email to inquire about the product, and I did receive response, which did not include any information on the status of my purchase. I called again and waited for 10 minutes AGAIN, than hangup. I called again, and this time I got lucky, Someone actually answered the phone. After explaining what happened and asking about the status of the order, i was told that they don't have the TV in stock. I was so frustrated and furious. After I canceled the order, which is something the customer service rep was very happy to do and did not take a second to try and solve the problem, I went back online to buy the TV, from one of the major retailers, but the price have gone up by over $800. Now I am lost and I don't know what to do.
"

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Verified
5/5

2014-12-03

"I bought a LG television (brand new) Buy Squad Inc. I was very happy with the customer service. I got a personal phone call from one of the representatives to make sure that I was satisfied with their services. I received a conformation email and my order was ready to be shipped out the very next day. I would definitely recommend Buy Squad to my friends and family!
"

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Verified
5/5

2014-12-02

"great service great price"

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Verified
4/5

2014-11-28

"I ordered a 65" Samsung TV online from Buy Squad. After five days, the order had not been shipped, the status online was "pending." I went to see reviews on the business and grew worried that Buy Squad was selling refurbished TVs as brand new, especially given that my order was marked a "USA model," which, as per a small number of negative reviews, was "their code for a refurbished model." I do not really know whether that is the case. I called them up and after about 7 minutes of waiting, I got Mark on the phone. I told him that I wanted to cancel my order, explaining that I did not want to buy a "US model." He said that that meant the TV was made in the US and was surprised that I did not want to buy a US-made TV. That made me more suspicious, because I understand it that most of large-screen, such as 65", Samsung LED TVs are made in South Korea. (As per a follow-up call, Mark said that meant the TV was made for the US, which makes perfect sense.) I said I did not want to buy a refurbished model, and he assured me that the model I was buying was brand new, factory sealed. He asked me what my suspicion was based on, and I said "from reading consumer reviews online." He went on to assure me that the model was brand new. I asked whether my order had been shipped. He said no, but it would be shipped right away, which also made me somewhat suspicious. Then I said that given that my order had not been shipped, I should have a right to cancel it. At that point, Mark agreed to cancel my order and canceled it. In principle, this could be a normal conversation with customer service, and Mark was very courteous, and I was biased not to trust the store when I called, but there were a couple of questionable things which I mentioned above. If I did not have a negative bias, who knows -- perhaps, I just walked away from a hard-to-beat offer from a trustable business."

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Verified
5/5

2014-11-27

"I BOUGHT A 65 INCH TV FROM BUYSQUAD AND I GOT IT 5 DAYS LATER I WAS AMAZED WITH THERE SERVICE GREAT COMPANY I WOULD TELL ALL MY FRIENDS ABOUT THEM THANK YOU BUYSQUAD !!!!!!!!!!!!!"

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Verified
5/5

2014-11-25

"Definitely my type!! Fast to order, very inexpensive, and easy. kind of hard to find a website like this one.A++++"

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