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Verified
4/5

2012-09-24

"Great communication and service from a very positive staff member by email! It's refreshing to get this high level of service. It would have been good to know about international purchasers having to show a bank screen grab before purchasing as I could have chosen a different method before it had already debited my bank account which takes days to return to my account and could purchase again. I understand it's designed to protect your customers which I understand but if I knew this prior to purchase I could have planned better. The result in this is 5 days before the product even ships. overall I am very happy though and thankyou for your service! "

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Verified
5/5

2012-09-19

"BuyHappier is the best online resellers in my experience. The customer service is exceptional. I placed an order for a recertified mint R4200. I am Very satisfied!"

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Verified
5/5

2012-09-18

"Very happy with service. Particularly appreciate quick response by Poonam Kansara Personal Concierge, to a concern I had. "

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Verified
4/5

2012-09-14

"I purchased the Cleanmate QQ2LTE, and found after attempting to use the unit, that the transition from my hardwood floors to my area rugs was too thick, and the unit would get stuck bumping around the perimeter of the rugs. I contacted Robin, and she helped me with returning the item in a very customer-friendly manner. I can can honestly say that she made the return process simple and pain-free. By far the best customer support interaction I've ever had!"

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Verified
5/5

2012-09-11

"Thanks to this seller for customer support. There was troubles with shipping the package, seller send me another one without any questions."

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Verified
5/5

2012-09-04

"Very impressed with the representive, Keith Mitchell ! And the speed with which my order was processed! My cleaning lady really likes the way it cleans."

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Verified
5/5

2012-08-31

"Hi, I had a great interaction with Angela. She helped me decide what I wanted and it's already here. The steam mop is great but the ordering (Angela) and quick delivery were even better. I will definitely call you for my next purchase. Kathleen"

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Verified
5/5

2012-08-28

"I have been helped very well by Buy Happier after my order at Buy Happier. I am from the Netherlands and have been informed very well and frequently per e-mail. The e-mail follow up by Tosh has been very fast and allways very friendly and helpful. I am very satisfied by his customer support. The prices are, compared to other resellers, very low. I certainly recommend buying at Buy Happier. You won't be disappointed!"

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Verified
5/5

2012-08-27

"Excellent. Great price, quick shipping, and packaged for success."

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Verified
5/5

2012-08-27

"Very customer focussed team of people. Excellent job Tosh!"

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Verified
5/5

2012-08-26

"My iRobot has already passed the manufacturer's warranty period and they fixed it and have it delivered back to be FREE! Love the customer service! I requested to have my delivery address change, which the iRobot was already on the way to deliver to my old address, they responsed and intercepted the package right away to have it deliver to my current address! Will definitely recommend to my friend!"

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Verified
5/5

2012-08-23

"Bought a roomba through Buy Happier. It was having a minor issue, and I called Buy Happier, and spoke with a rep named Robyn Mayo. She was so nice, patient, and I got through to her immediately. Solved my issue quickly. Happy with the entire process. Very quick. I also got a great deal on a like-new roomba, with 3 years of warranty. I don't usually buy refurbished, but this has worked out very well. "

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Verified
5/5

2012-08-23

"Excellent seller. A wonderful product. Angela was very good. Thank You."

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Verified
2/5

2012-08-14

"Slightly unhappy with "Buy Happier" because this Angela Stinson does not respond to my email for 5 days after receiving my payment and my replies. When can I have my order shipped? How long would it take to ship the item from US to Australia (estimation)?

Would someone from "Buy Happier" reply my email?
"

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Verified
5/5

2012-08-12

"This is the first time I've ever written a review of this type, But I felt that not only the product but exceptional customer service By Brad was unlike any that I had ever recieved.
Due to health isues I realy hoped that the Neato XV-21 Pet and Allergy Automatic Vacuum would be all that was advertised but have to admit we were sceptical.
To our surprise Rosey (the vacuum)is amazing!
She works every other day and I'm appaled to see how much dirt she picks up after only 48 Hours!
I originally was purchasing the vacuum and extended service plan from another dealer for $119 more, but was able to cancel and order from Buy Happier and am very Happy I did.
She's even entertaining to watch! Thank You! Vickey
"

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