ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2021-01-29

Excellent Customer Service

"The entire process was seamless and received payment with 48 hours. Would recommend this over any competitor"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-27

Good experience with Buy Back pros

""It was great experience selling my broken iphone with Buy Back Pros. I got served with great offer and received good return out of my broken phone. Above all, the secure and safe service attracted my attention."
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-01-27

My first review. BuyBackPros wowed me. Blown away

"Hello. I've got no idea how this works and I'm new to reviews. Anyways, I came across a local company here in St. Louis, Buy Back Pros. Due to my situation its tough for me to get around and be mobile. A friend told me they had sold their old shoebox of gadgets and smartphones to Buy Back Pros and got paid the same day. I thought how in the world can this be. Anyways, after some homework and I found that the company is based locally in St. Louis, MO. I made an order on their website and printed my shipping kit. It printed out with a prepaid USPS shipping label from the post office. I put a couple old iPods and an iPhone in a small box for my mailman to pickup. The next day I received an email to tell me that they had received my order. By 4PM I received an additional email to notify me that they had sent my PayPal payment. They got a fan in me. Their customer service was great when I called with a couple questions before I sent my order. When you sell your stuff to BuyBackPros they offer you multiple ways to get paid. I had the option to get a check in the mail, PayPal, Square Cash, Venmo, electronic check, and then 200 options of retailer gift cards. Thank you again. I will be back ! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5

2016-10-25

Truly the best! Got paid within 3 days.

"I came across Buy Back Pros in my local news last week. I saw a short article about their new website that provides instant offers for electronics & cell phones. I sent in my package Thursday late afternoon with their pre-paid label from USPS. I received an email from Buy Back Pros this morning informing me that they had received the package and were inspecting my order. Sure enough about 45 minutes ago my phone buzzed to the sound of money being sent to my PayPal account. Buy Back Pros is the first fair & honest buy back website that I've dealt with to date. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A