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Product & services pricing
3.97/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.61/5
Customer service:
3.78/5
Return/Replacement policy:
3.51/5


Verified
3/5

2024-05-17

bueno

"no encontre todo lo que buscaba "


Verified
5/5

2024-05-16

Good price!

"I like the shipping availability and the price was reasonable!"


Verified
5/5

2024-05-14

Auto Parts

"This makes things so much easier!"


Verified
1/5

2024-05-10

Worst experience ever in buying an Auto Part

"I ordered a 2007 Acura MDX Steering Rack and pinion. I spoke to a representative before ordering and I was assured that the part will fit. I ordered and received the part. I scheduled an appointment with the local dealer to install the Steering rack and pinion. I brought to them the new part received from Buyautoparts.com. They took out the old steering rack and attempted to install the new one. After almost 3 hours they could not install the new part because it did not fit. Obviously I had no other choice and asked them to re-install the old steering rack. This was a Honda/Acura dealer and they did try everything possible. Buyautoparts.com system is deceiving customers. I ordered this part in good faith and the part did not fit. This horrendous experience cost me almost $700.00 in labor. I called buyautoparts.com and they said "we are sorry". You can ship the part back on your own cost ($90.00). This is totally not acceptable and I will not agree with this. VERY BAD EXPERIENCE!
Advise: if you buy from this online vendor expect that the part you order WILL NOT FIT!
"

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Verified
1/5

2024-04-29

No customer service

"I just spent over $700. I bought AC compressor and a turbo for my car. The compressor come with no paperwork to inform me if it had or or not. I had to call three times to try and get an answer. Now the turbo I purchased the exhaust manifold housing is so poor and out of shape it won’t even fit the car because it hits the intake manifold Again, I called for Support and asked to speak for a manager. All I got was no one is available and then they finally hung up on me. I will never buy from this company again. I asked for technical support and they just ignore that every time. I guess there’s no such thing as technical support with this company."

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Verified
5/5

2024-05-01

Excellent all the way around!

"Amazing service and communication. My item was delivered on time and with the appropriate expectations. "

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Verified
5/5

2024-04-24

Ac chill

"It was a fast shipping only thing i had to keep mesaging for traking # but overall excelente servici"

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Verified
5/5

2024-05-12

Great buying experience

"Ordered a rack and pinion for my g37. Came quick, was the right part, and the price was fair. Will buy from again for other part needs."

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Verified
3/5

2024-05-11

A little complicated with the obligatory American telephone number while non-Americans can also buy

"The application does not give the possibility to a stranger to buy the products while you have very interesting items. There are several transfer agencies in the USA that can serve as a bridge so give the option for the site to accept foreign numbers and add the countries to the shopping list"


Verified
5/5

2024-05-11

Best auto parts, without robbing your pockets

"Been searching everywhere for a part for my vehicle. Everywhere I searched the price was doubled. I stumbled upon this website by accident. And was VERY pleased. Most of the competitors was even charging double the price in shipping. This is my new go to store for all my auto parts needs."


Verified
5/5

2024-05-06

Jaguar parts

"Took 3 days to process and ship. Received it to find it does not fit. It's not the part that was advertised. I waisted an entire work week waiting for the wrong part. "


Verified
5/5

2024-05-09

Very user friendly website

"Very reasonable pricing on the purchase of a new AC Compressor Kit"


Verified
5/5

2024-05-07

wonderful customer service

"the price was right. will buy again."


Verified
3/5

2024-05-06

Expedited shipping not so expedited.

"I paid for 1 day shipping. Half the order took 3 days. They did refund half of the shipping cost, so at least they tried to rectify the issue somewhat."

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Verified
4/5

2024-05-06

"They shipped really fast and was very nice with customer service "