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Verified
5/5

2005-05-11

"I found BuyGPSnow.com makes buying from them very easy.They are very good at answering Email questions,answered every one.They have an excellent, knowledgable sales staff.
And best of all,their delivery was second-to-none (11/10).
I will always check their lines when buying again before any other companies.
Reg. (****@****)
"

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5/5

2005-05-03

"Great prices and product selection. Fast shipping and good packing. Great customer service and fast email responses. I couldn't recommend them more highly."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Verified
5/5

2005-04-20

"Purchased an AVL Bluetooth GPS receiver online from their website. Purchase was a breeze and website is well designed. Item delivered fast to my expectations. My bad luck, item was dead on arrival. Emailed them and got a quick response from them that they are replacing the item. I shipped the item, they shipped me the replacement, also gave me credit for my shipping cost. Replacement item works good. Very happy with their customer service. Will purchase again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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jvs
Verified
5/5

2005-04-06

"Excellent service, fast, accurate!
No problems at all.
A happy customer.
"

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5/5

2005-03-31

"The customer service is excellent and pricing is at or below competitors.
I ordered a new Bluetooth GPS receiver which was due to ship April 1 (or possibly the day before)
I received email confirmation that it was sent out today. The confirmation also has a hyperlink you just click on to track your package
"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products damage free
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Verified
5/5

2005-03-22

"Destinator3 works very well; it is possible to have the eventual modernizations of the maps? Thanks"

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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-03-07

"My purchasing experiences with this store have been positive. I have made two purchases so far and intend to make further purchases. I would recomend this store to others."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2005-03-02

"Bought a Haicom 3-in-1 GPS Receiver for the Ipaq 1910 PDA (IRDA Infrared connectivity).

The item arrived deffective, and they shipped me replacement parts after helping me over the phone doing some troubleshooting.

Everything worked beautifully after replacing the broken parts, and I couldn't be happier with the GPS Kit.
"

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Verified
5/5

2005-02-28

"Excellent overall. Fast shipping, received only 3 days after order in time for my next business trip:-)"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-02-25

"Quick shipment and service. I had problem finding my registration number for the demo software and their sales email account responded very quickly and solved my problem. Very happy with the SysOnChip CF GPS card and the software."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
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Customer service resolving problems
Customer service being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use

Verified
5/5

2004-12-30

"Excellent and prompt service.
I am really pleased with their support. All my emails were responded promptly.
The ordering process took only 2 days instead of the promised 3 days.
Would recommend them to anybody, and look forward to doing business with them again in the future.
Keep up with the good work.

D. Rotem
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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5/5

2004-12-19

"Excellent and prompt service.
I am really pleased with their support. All my emails were responded promptly. They even price matched one of the item. Joe Kee has been very helpful. Initially I thought I had received a broken disk, as the FedEx package was badly damaged and I could hear things rattling in the box. Joe was willing to overnight me a replacement,or offer me a full refund. But when I opened the box I found the CDs intact.
Thank you
-G
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-11-24

"The ordering process took only 3 days (I ordered on Sunday 11/21/04 and received my product on Wednesday 11/24/04). Purchased a Haicom 204S GPS system With Mapopolis software for the USA & Canada. The GPS came without the Mapopolis software. To my pleasing surprise, after emailing the company, I was given the necesarry information to download my maps immediately. I must say that I appreciate this kind of prompt customer service. I would definitely consider ordering from this company again. I appreciate good customer service.

j. Hughes
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
N/A
Resolving problems
Being easy to reach
Being trustworthy
N/A
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-11-20

"This was my first opportunity with internet buying. Joe Kee made it a pleasure with his personalized service and response. Keep up the good work Joe! slunik, Rochester Hills, Michigan."

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Is consumer focused
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Is easy to do business with
Is trustworthy

Verified
5/5

2004-11-19

"My remote location on the central coast of BC makes ordering online a difficult experience at the best of times. This time after ordering a GPS/PDA from BuyGPSnow by phone we had a flood making our phone and net connections unreliable further compounded by the fact that FedEx does not ship to our location. I was very pleasantly surprised with how the employees of this company worked with me through e-mails and phone calls to still manage to send me my package to an alternate address where I can pick it up in spite of these obstacles, even apologizing for the delay although it was no fault of theirs. The service was prompt and courteous and I would highly recommend this online company which I will be calling again for my future GPS needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site