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Product & services pricing
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2003-09-28

"shipped product priority mail but only charged first class! Everything arrived as promised and invoiced correctly. Excellent!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
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Verified
5/5

2003-09-19

"I picked up some Athlon XP CPU shims and RAM heat spreaders from these guys without any problems. Shipping took about two days longer than I expected which was no big deal for me since I wasn’t ready to assemble anything until the day the package actually arrived.

The packaging wasn’t anything fantastic and everything rattled around in the box when the shipment arrived. Parts where in their own baggies and such, but there were no packing materials in the box. I’m not holding this against them however since my items where all metal and not easily broken. Let’s hope they would do a better packing job if fragile items where being shipped.

This is the first transaction I’ve had with this reseller and I’d be willing to order something from them again. I won’t recommend any company to friends unless I’ve had at least two smooth transactions myself.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

VA
3/5

2003-08-17

"Good prompt service.
This is a comment not a complaint.
I bought Firewires 6/4 pin and 4/4 pin IE1394) from BuyExtra however the 4 pin firewire from generic manufacturer did not fit the com corder. BuyExtra did agree to accept it but was not worth returning the product.

VA
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use