ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
3.50/5
Shipping & packaging:
4.25/5
Customer service:
3.34/5
Return/Replacement policy:
3.75/5


Verified
5/5

2024-04-11

Competative Pricing

"I am looking for a simple drawing tablet for a college animation class, I needed something fast and so I looked on Amazon. The web application Honey recommended this site to me, the price on Buydig was almost 20 dollars cheaper and the shipping was quicker and free. No brainer. Very satisfied"


Verified
5/5

2024-04-09

Arrived Quickly

"I order the item a refurbished Shark Vac Excellent value It arrived quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-01-19

Terrible customer service.

"Ordered a 2 piece item. Received only one item. Can't get the status of the second item. Emails are not answered. Phone calls do not go through.

Update:

Just received a call from BuyDig customer service and, because a portion of the item was never shipped (unavailable), a refund will be issued. That's what customer service should be like. Do the right thing by your customer.

Thanks!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-22
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

We apologize for the inconvenience you've experienced with your order, and we appreciate you bringing this to our attention. Your satisfaction is our priority, and we would like to ensure a positive resolution for you. Could you kindly reach out to our dedicated team at nclaudio@beachcamera.com with your order details? They are committed to addressing your concerns promptly. Thank you for your understanding, and we look forward to assisting you.”


Verified
5/5

2024-02-25

First purchase

"Great prices,easy ordering EXCELLENT ! Don’t waste time shopping around. Buydig has the best prices. Denny"


Rep reply posted 2024-02-28
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

Thank you so much for your wonderful review, Denny! We're thrilled to hear that you had an excellent experience with us. Providing great prices and making the ordering process easy for our customers is what we strive for. We appreciate your recommendation and are grateful for your support. If you ever need anything in the future, don't hesitate to reach out. Happy shopping!”


Verified
5/5

2024-01-11

Great deal, great service and delivery.

"A friend told me about a deal on Buydig. I was a little concerned about getting the good deal when checking out. Everything went as it was promised. Good communication even over a weekend. Package arrived when promised, well packaged to protect the item I purchased. No issues. Great prices, great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-15
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

Thank you for sharing your positive experience! We're thrilled to hear that your friend's recommendation led you to a smooth and satisfying transaction with Buydig. We strive to deliver excellent service, and we're delighted that our communication and packaging met your expectations. If you ever have more questions or need assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again.”


Verified
5/5

2024-01-11

Excellent as usual

"Best price, quick delivery, computer new and as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-15
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

Thank you for your positive feedback! We're delighted to hear that you found our price competitive, the delivery quick, and the computer met your expectations. Providing great value and service is our goal, and we appreciate your trust. If you ever have more questions or need assistance, feel free to reach out.”


Verified
5/5

2023-12-28

Earbuds

"Item came exactly as described. It arrived quickly and so far works fine. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-02
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

Thank you for taking the time to share your positive experience! We're delighted to hear that the item arrived exactly as described, and you're satisfied with its functionality. Providing excellent service and quality products is our priority, and we're glad we could meet your expectations. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our products and look forward to serving you again.”


Verified
5/5

2023-12-19

Always The Best Deals

"I have not purchased from BuyDIg;com in a while, but they always seem to have the best price and the best bundles."


Rep reply posted 2023-12-20
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,
Thank you for sharing your positive experience with BuyDig.com! We appreciate your loyalty and are delighted to hear that you find our prices and bundles to be the best. At BuyDig.com, we strive to provide competitive prices and valuable bundles to enhance your shopping experience. We look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Your continued support means a lot to us.”


Verified
5/5

2023-10-04

Great experience

"I bought a refurb 2023 LG 65"
C3 evo from buydig off eBay for $500 off the going sale price at other big box stores, Amazon, and Walmart. The tv was flawless and essentially brand new, 9/2023 build (I bought it in the same month!) and has a perfect panel uniformity. Also it came with a 2 year Allstate (square trade) warranty (I have used this warranty on several tvs and it is legit). Great customer service from buydig and they always kept me up to date and TWW was the shipper and they were equally awesome.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-06
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello,

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found a great deal on the LG 65" C3 evo and that it arrived in flawless condition. It's wonderful to know that you were able to take advantage of the Allstate warranty and that you've had a positive experience with it in the past.

At BuyDig, we strive to provide excellent customer service, and we're pleased to hear that you were kept up to date on your order. We value your business and your feedback, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing BuyDig!”


Verified
5/5

2023-09-16

Love my new TV

"After having had some issues with my delivery, Charlie from Buydig was able to assist me and get me the product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-09-18
A rep from BuyDig.Com, cseruyabuydig, has responded:

“We as a company strive to have the best customer service.
In this case I am so very sorry you have yet to get a call from TWW our shipping company.
So very sorry for all of this.
We do want to make this right please contact me directly at 732-853-8397 so we can make sure to get this order delivered fast and in perfect condition.


Verified
5/5

2023-06-29

Very Good Shopping Experience

"I had no issues placing order with buydig.com. Checkout process was quick and easy."


Rep reply posted 2023-09-11
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello, we are so happy to hear about your positive experience with us, we hope to bring you many more great experiences! We value you and your business. Have a great day! ”


Verified
5/5

2023-05-31

Fast and Easy!

"I searched and saw your deal. Input the discount code and that was it. Very fast and satisfied!"


Rep reply posted 2023-09-11
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello, we appreciate your feedback! We are so happy to hear that it was a smooth ordering process for you and that you are satisfied with your purchase! We appreciate you as a customer and we hope to bring you many more great experiences! ”


Verified
5/5

2023-05-21

Great product. Fast delivery. Great price.

"
My title says it all. Exactly what I expect from a reputal on line seller.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-09-11
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello, we are glad to hear of your great ordering experience with us. We strive for our customers to be more than satisfied with their experience. We truly appreciate you and your business. Thank you again and have a great day! ”


Verified
1/5

2023-05-20

Very dissatisfied

"In February I purchased a Microsoft Duo phone from this company. The phone ended up being defective. I bought from this company because they advertised that they are a Microsoft authorized dealer.... So upon contacting them about the defective microsoft duo, they initially wrote the following to me: " would you like to keep this item for the nice amount of 75.00?" !!!! A phone that cost 347.00 and is not working. What am I going to do with 75.00??!!! I obviously declined their "nice" offer. Then they said they couldnt replace it because it was purchased via a 3rd party, (that would be Ebay, even though all their promises are on their ebay page), they said they could only offer a refund. I accepted their limitation and asked them to proceed with the refund.
First it took forever for them to send the return label, and when they got the phone they only refunded half of the total price.
Every time I called to follow up they would use the excuse that the return was outside the return window, it was not! And every time they checked they would see that all was done within the appropriate time frame. Then th
say that they needed to talk to the manager. Then they tried to say that the phone was in bad shape when they received it. Another made up lie, it was returned in its original packaging same condition as it came to me, without damage. The only problem the phone had was the display was malfunctioning. In the end we never got a call back from anyone about only getting 1/2 our money. Currently Pay Pal has stepped in to dispute the remaining balance.
I am also filing complaint with Ebay directly.
False advertising and corrupt business practice.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-09-11
A rep from BuyDig.Com, cseruyabuydig, has responded:

“Hello, we appreciate you reaching out and sharing your feedback and concerns on this experience. We truly want to make this a positive experience for you and leave keep you as a satisfied customer! Please contact us directly at Nclaudio@beachcamera.com and we would like to provide you with not only a resolution to this matter but also make your experience with Buy Dig better! ”


Verified
5/5

2023-05-02

Incredible customer support

"Had an issue with my order and BuyDig was quick to rectify the issue and provide a solution that was perfect. I would highly recommend them to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges