"Horrible company and experience. I have two sons in two branches of the military, one deployed. I saw some cool Military mom shirts on Facebook. Spent a little over $76 on February 12. I still have yet, to receive my shirts. I have been emailing the company to no avail. Did get a response from Butterflytrade Problem Solver, Ron, who is checking in on the ETA. Ron, is no problem solver, for sure. That was May 16. DO NOT ORDER ANYTHING FROM THESE LOSERS! They should be ashamed of themselves for targeting military and first-responders. "
"Purchased some clothes going on 3 months now and still haven't received them yet. I tryed emails but I get the same ol run around. Worst company ever. Do not buy from these crooks."
"I ordered a pair of leggings from them 2/13/17 and I am still waiting for them. Send them email and will get this reply that is from a computer. Did talk to a chat person ( l think) and they said they are back ordered and still have not gotten them. Can't get my money back either. Please don't order from them!!!"
"I paid for a shark print hoodie months ago and still haven't received anything. Every time I call to see where the hell my order is I keep getting vague excuses and they won't refund my money!!!!! "
"This place is the worst bunch of liars!
They won't send crap - they "don't have a phone" to be reached at, and are supposedly in Union City NJ.
DO NOT, i repeat - DO NOT do business with them! You will never see your money back, nor will you see what you ordered.
RIP OFF! Going to BBB and a lawyer from here!"
"I ordered 2 native sweats hundred dollar order, two months later no product. I have emailed and chatted with them still no movement on my order. I wish I had checked them out beforehand. Think twice before using Butterfly Trade."
"SLOWEST SHIPPERS EVER. AUTOMATIC REPIES NEVER MAKE SENSE. IF YOU WANT TO GET PANTS 8 MONTHS AFTER PURCHASING THEN THESE CROOKS ARE THE PEOPLE!"
"Place order on 9 February 2017, still not received. No contact from company until this morning (16 April 2017) because they were soliciting feedback on an order they haven't fulfilled!
I seriously doubt the honesty of this seller.
AVOID AVOID AVOID AVOID AVOID"
"Ordered a pair of printed leggings and they look great. Not faded or dull, and they fit good too, guessed right with the size chart. Shipping could have been faster but meh I'm happy with the leggings for my collection"
"ordered and paid 2/9/2017 - they said 2 - 4 weeks to deliver - today is 4/12/2017 and still nothing !"
"Ordered firefighter wife leggings, received firefighter girlfriend leggings 1.5 months later. Company can't be reached by phone, no response from a real person via email. 3 months later, still no leggings and no communication from Butterflytrade.com. Buyer Beware!!"
"I should have checked them out better. They appear to be a SCAM. Been waiting 2 months for delivery of product and nothing. When I have tried to talk to them all they say is we will look into it and then hear nothing back. They have done nothing to help or make this better. Ordered a month early for a birthday present and they still couldn’t get it to me. Maybe I will see something before the next birthday. Horrible service!!!! Web site is just as bad. Can’t even keep it working. Should have known. Do not order from them until they get their stuff together if they are an actual company. Left a bad review on their site and it was immediately removed and blocked me."
"Do not order from these people. I ordered 2 pair of leggings over 7 weeks ago, never received a shipping notification. Every email is the same response, give us more time, we got slammed with orders. After 7 weeks, I demanded a refund or I was starting a fraud investigation with my credit card company. We will see if I get my money back."
"X-mas gift for my brother's GF. Purchased 12/1/16, listed as "IN STOCK", delivered 30+ days later. 30 DAYS!!!
OK, her B'day is 2/12/17, she wore them once and discovered a split seam. My brothers email: "jodi is bummed ,the seam on the leg of her new sweat pant split....They certainly arnt tight enough for that to been an issue..." She's 5'3" maybe 115#.
Butterflytrade refuses to address the QUALITY ISSUE or the TERRIBLE SERVICE.
Don't waste your time or your money. You'll find much better value elsewhere.
"
"IV purchased 2 pairs VETERINARY technician sweat pants both size XXL. Its been well over 21 days and still IV not received my items. Id like a refund. My order is 66357. Paid in full back in DECEMBER. IV contact this company 4 times since end of December 2016, only to get a bogus generic email saying my order is coming... IV now requested twice for a full refund and been again given lame email saying my order is coming. "