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Verified
1/5

2011-06-04

"To save yourself from being defrauded, web search Bulkfoods.com reviews, or the numerous complaints the BBB has on file.

The problems with my order, mirror those of countless other consumers, and are listed below:
I discovered a ship to address problem just hours after I placed an order with Bulkfoods.com (they were prepared to ship to an address I never indicated on their order page). So I immediately called Bulkfoods to request that they correct the information. Speaking with David who refused to help in any way, I was told "we are going home for the day. We're closing" Though I begged that he intercept the order before it shipped he would not help, but said they would fix it the next day. I followed up with an email to Bulkfoods.com with a detailed description identifying the problem, and the needed resolution. The next day Bulkfoods.com responded via email saying that they were not going to rectify the problem, would ship to the address I had indicated, which is not true, and that they would charge me to make any changes. I told them to cancel the order and refund my money which they have refused to do.

The problem that had arisen was easily identifiable, and correctable, but the representatives of Bulkfoods.com were callous, unreceptive, and unwilling to hear or to help, though intervention on their part would have quickly resolved what is now a significant matter-- one in which I the consumer, and their would be customer, have been slighted and am being ask to bear the burden for multiple negligences on the part of Bulkfoods.com.

I want the order cancelled and all monies paid refunded, but they have so far continue to be unresponsive.

Recommended:
No
"

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Verified
5/5

2011-04-10

"I placed my order on Monday, April 4th, 2011, with BULKFOODS.COM after doing a google search for mixed nuts. I found their prices to be the best. I ordered a pound of sugar free chocolate candies, 5 pounds of unsalted raw mixed nuts, and 5 lbs of Trail Mix, and got the whole thing shipped for $5.00 UPS.

After placing the order I chastised myself for not checking reviews....and boy was I freaked. Great reviews by major papers...but a few crappy reviews on other sites including this one. I was convinced I screwed up.

My order showed on my doorstep as promised on Friday, April 8th. I opened and tested each of the products and they were AMAZING...fresh, crunchy, and of great quality! I am so happy...I will be ordering again! I guess only the negative experiences gave feedback...and well...sometimes bad stuff happens. Give them a try! :-)
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Verified
1/5

2010-04-29

"They were quick to send my order, but the macadamia nuts, part of my order, were rancid and had a bitter rancid taste. The package had no expiration date on it. As a matter of fact, all 4 items of this order showed no expiration dates. I e-mailed them twice and I got no answer. They have lost me as a customer."

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Verified
1/5

2009-09-26

"I've been buying from this outfit for a few years, and quality has been declining. My last order from them contained 5lb dried diced potatos with bugs in it. They were also offering a special on Lindt chocolate, only to find out they did not reveal that this chocolate was past expiration.

I've since moved on to other vendors for the bulk goods I used to purchase from this company (such as ebay, amazon, honeyville grain, etc.)

They did send replacement product for the dried potatos, but, the creepiness of having bugs in my last order just really turned me off, and those potatos are likely to be relegated to emergency pet food.

Considering Bulkfood's prices are no longer competitive compared with other online vendors, and considering the serious decline in quality control, I doubt I'll be buying from them again in the future.
"

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Verified
5/5

2009-08-09

"I have ordered from this company many times over the past three to five years. I dislike the taste of the protein powder that they sell, and am still a bit miffed that an e-mailed request years ago for pre-purchase information was never answered ... but otherwise am a content customer, and will order from them again in the future.

Everything else I have to say is in the plus column. They ship promptly, package products well, send e-mail invoices on time, and I always get what I order. As for what they charge and shipping expenses: well, I can judge that from the web site before I buy.
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Verified
2/5

2008-06-16

"Good prices on spices, but high shipping charges."

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