"got a gift from a friend during christmas, so decided to order some new items for myself. shipping was super fast and great. good quality."
"Posted a negative but truthful product review but it was never included on their site. That’s just dishonest. Perhaps other people had the same issue with this particular pendant- I would’ve loved to know that before ordering and ordered something else. My other pendant from them was perfect. "
"I ordered 3 things from Buddha groove and only received 2 of them. These were a gift for my mother which devastated me when I didn’t receive her Buddha. I paid my own money which might I add wasn’t a lot and the post office said they were always waiting to revcieve the package "
"Placed 3 orders as gifts this season. The order was smooth and the shipping was quick. Love Love Love the site."
"Ordered a few bracelets from them, they are durable and affordable. These will make nice Christmas gifts. Shipping was quick too."
"Ordered some statues and very pleased with quick delivery and held true to description. Will order again "
"I received a catalog in the mail and decided to do a phone order. The process was so convenient. I liked one small item and got free shipping, no extra pressure to buy more. The order was delivered in 2 days - although the company is also on east coast - which helps."
"After viewing the catalog, I called the company to ask if some things were made in China, because only certain items stated the origin to be in countries other than China. ( in the beginning of the catalog) In the "handmade disclaimer" on page 34 of the catalog states that "Many of our designs originate from artisan traditions in such places as India, Nepal, Indonesia, Tibet, and Thailand." Its' a bit misleading. From what I can gather, many of the items are made in China; the very country that has murdered countless thousands of Buddhists, Monks, & children. Now BuddhaGrove .com is supporting China with the dollars we spend with them. Dollars are votes. Be a good Buddhist, & don't send your money to China.
I am going to bring this to the attention of the Dalai Lama, & every Buddhist that I know."
"I was looking for a singing bowl, but being new to the Buddhist practice I needed some advice. I called Buddha Groove customer service and got a detailed explanation of the types of bowl they carried. Although I ended up buying a bit more premium bowl I am so glad that I did. I got the bowl within 3 days safely packaged. The sound is so calming and I love that it is authentically made in Nepal."
"Have ordered several time from Buddha Groove. The jewelry collection is great and they are always happy to help with any questions about the details."
"First of all, I absolutely dispise leaving negative reviews. But, after many emails with this company, I had no choice.
I ordered an item as a gift & it showed up in a basic shipping box with all the pieces dumped in, beat up & dirty. I emailed the company & they offered me NOTHING other than excuses as to why I shouldn't care that it looked bad when it arrived & that once I put it together it should be fine. When explaining it was a gift, I was told most people don't buy gifts from them, only items for personal use. (???) I was never offered a refund or a return label to send it back & when I asked for one they stopped returning my emails. I decided to try their Facebook page and messaged them to ask about a return label, there I received no never response at all. Now I'm stuck with $36 worth of things I can't use. I do 90% of my shopping online & I've never had such horrible customer service. If I had just received one "I'm sorry that your item was damaged how can I fix this issue" I would have been happy. They really should educate their customer service representatives on how to speak to customers.
I enjoy leaving positive reviews about where you should shop, & business that go above & beyond for their customers. In this case I feel it is my duty to warn other people about this so they don't have to deal with the same lack of respect that I received "
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"I had ordered a necklace and it was broken when I received it. The necklace is a handmade piece so I can understand the occasional flaw. Buddha Grove contacted me the same day that I emailed them about it. They emailed me a return shipping label to send the broken piece back. Three days later I had already received the new necklace! Although they did ask me to leave this feedback I’m more than happy to because I was more than pleased with their quick response to me and their great customer service. I love my necklace and won't hesitate to order from Buddha Grove again. "
"My buying experience at buddhagroove.com has been superb. Not only did my purchases arrive very fast,but the two gorgeous buddhas were more beautiful than I expected. They were wrapped very carefully to avoid chipping and breaking. I am enjoying looking at each buddha.
I am so glad that I discovered this website and will continue to make purchases here."
"Buddagroove was recommended to me by my hairstylist who was wearing the garnet necklace with silver lotus that was needed for my God-Daughters Confirmation on April 26th...they were wonderful and I was able speak with Chris who helped me and ensured that it would arrive on time...which it did and they did not charge me for shipping! There products are so incredibly beautiful and unique that I am going to purchasing another necklace from Buddhagrooove...as since I do also design earrings...which are very personal to me...Buddhagroove has that same kind of feel...personal, unique, and also wonderful Customer Service. I will highly recommend them to my friends and my God-Daughter wears her necklace every day which enhances it's beauty by being worn and she receives compliments on it all the time! With Blessings...Brenda Storm"