ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2007-12-11

"I managed to cancel my order with these clowns. Just as every review here says, they are fraudulent and should be shut down. They are trying to sell you parts that come with the camera from the manufacturer at additional cost, like battery, software, camera strap, and also they having shipping rate (standard UPS) $250. On top of all that the guy you have to talk to who won't transfer you to his manager is the rudest person I have ever talked to when buying anything. Amazing, how do we stop these guys from continuing to operate. I just hope someone else sees this site and doesn't get caught up with this "store". You are lucky if they cancel your order, because if you do place an order I have heard you get nothing but the lowest quality. AVOID THESE SCAM ARTIST!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-12-10

"This store is full of scam artists!!!STAY AWAY!!!YOU WILL REGRET ORDERING FROM THEM. I had the same experience as most of the people on this site. I wish I would have know about this site and others before purchasing from them. It has been and still is a nightmare!!!!! I found them on EVERYPRICE.COM (now I found out it is a scam site also).Broadway photo was rated as a preferred seler so that is way we chose them. What a mistake!!!!! We placed our order for a camcorder. Instead of a real receipt/confirmation saying how much we approved for our credit card and what type of shipping we approved we received a note saying to contact the seller to verify some information regaring the order. I called back refusing the upsell and BERNARD said ok. Our camcorder arrived in an unsealed box and the in voice have charged us for an executive packeage ($110) more than what the purchase price should have been- but no upgraded battery or rapid charger was in the box even though we were charged for it (we refused the upgrade anyway). I called them right away but they were closed so them I emailed them because they clain they will respond withing 24 hours. No response. I recieved the item on a Friday- finally Monday I was able to get ahold of someone. I must hols spoe with them 40 times within a week trying to refund this product. They put me on hold, hung up on me, pretended to be someone else, lied to me, refused to give me an RMA #, berated me, the list goes on and on. Everything that everyone else on here has complained about has happened to me. I'm still in the middle of this mess because I reported them for the overcharge and return refusal to my credit card (they credited my the $110 overcharge)and broadway is trying to get te credit card company to give them that $$$ back saying that I got the upgrades which I didn't receive and didn't want. If my credit card believed them I will cancel my card.It is rediculous. It's hard to prove anything because of the way the work. They purposely will not give you anything in writing so you don;t have prove.That is why they call you on the phone. So of course they only receipt I have is the one they sent with my camcorder which is wrong. I am soooooooooooooooooo upset. I used to order online quite a bit but never again after this. It is not worth the headache. I wanted to report them to someone but noone seems to care. They have hundreds of complaints at the Better Business bureau. I don't know what to go. They credit card company was no help either.They said it wasn't fraud, just a diputed claim. I would help anyone who know how to do something to stop this company.I just don't understand how they can stay in business? Worst purchasing experience of my life!!!!!!!!!!!! I could go on and on but there is just too much to write about with my dealings after calling them so many times. I never write reveiws and I am so busy with twins babies and work but I made time to alert you about this horrible company. They are EVIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wish I could give them a zero. I wish I could drive there and wait for them to leave work and... I'm not a violent person. I'm very quiet and patient but I've had dreams of burning their building down, punching them in the face, asking them how they can sleep at night after living such a deceit filled day, etc. PLEASE STAY AWAY FROM THESE VERY BAD PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-12-08

"Masters of evasion with bait and switch. Cannot recommend Broadway Photo to anyone. The usual email to call them, battery and charger not included (not OK), gray model (OK), instructions only in chinese (OK can always download), camera only shows Chinese characters (definitely not OK). Switch was to US version (price still OK) but added $30 for insurance not specified anywhere on the site. Supposedly upgraded my shipping (for free?) but camera has not yet arrived. I was used to this kind of practice in Asia, I'm surprised they are allowed to get away with it in the US.

UPDATE:
The "US" version they shipped is clearly a gray model The UPC code is covered and I'm not clearly not elgibible for the $100 rebate that Pentax offer. It will probably cost me that much to return it. TOTAL CROOKS! Surely something can be done to shut them down.

UPDATE: To be fair, (and I really have no idea why I should be) I did get my $100 rebate from Pentax. But my recommendation not to deal with this company stands.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2007-12-07

"I purchase a Canon EOS XTI 400D digital camera and a 5 year extended warranty. Great price on camera w/ lens at $526.00. I immediately received an order acknowledgement email asking me to call them for security reasons. When I called them to acknowledge the order and credit card I was switched over to a salesman that begin to tell me that the battery that came with the camera would only power the camera for 15 minutes and that I should purchase a long life battery and a camera case to protect my investment. I explained that the camera was a gift for my son and I was not going to spend any additional money for the gift. He then told me that my son would be very unhappy with the Canon battery and I told him to either accept the order or cancel it. At that time he explained that the order would be processed and shipped in 2-3 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-12-05

"SCAMMER,FRAUD,RIP OFF STORE.
STAY FAR FAR AWAY FROM THIS PLACE!!!
Any idea how to close down this store?????
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-12-04

"Very bad store. They put up a low price but ask you to buy expensive accessaries. When I declined all, then they say item in back order and canceled the order. I next check their website, the item was still listed as available"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-04

"Fast and easy shopping. Got my camera in three days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2007-12-04

"Complete DIRT BAGS. Try to sell me stuff on the phone said no, all of a sudden my item was on backorder. Won't be available for 2-3 weeks. ABSOLUTE SCAM ARTIST. Stay AWAY FROM these Brooklyn RATS!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2007-12-03

"This place is an absolute rip-off and scam. The sales associate who sold me a $2100.00 LCD TV, informed me that a base for the device would be an extra $250.00.

I told him I didn't want to pay that, and that I could find one cheaper elsewhere. He then stated that he would not sell me the item without it. I verified that he would rather lose a $2100.00 sal than make a $250.00 sale.

I told him to cancel the order and he hung up on me.

When I called back to speak to his supervisor to inform him how rude I was treated, I kept getting transferred to him. He told me that he canceled the order and not to call back.

I asked to speak to a manager, and was told there wasn't one on duty. This was the rudest online merchant I have ever dealt with. STAY FAR FAR AWAY FROM THIS PLACE!!! EVERYONE FOR YOUR OWN GOOD!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-12-03

"Super low prices, the best deal I got all season. I'm totally recommending them to my friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2007-12-02

"It's amazing to me that these companies can get away with this kind of scam. Thousands of bad reviews yet they still manage to have high ratings on some of the best review sites out there.

Goes to show you what those so-called sales people do all day while they wait to scam unsuspecting customers... they surf the net posting bogus reviews to increase their ratings! Just came from a site where they had over 5000 reviews, most along the lines of "Great!" "Awesome deal!" "Great buy!". Sure, very believable.

I'm searching for good prices, but after reading nothing but horrible reviews about these NYC crooks, I'm taking my business back to B&H or one of the other true camera stores.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2007-11-29

"classic bait and switch
I ordered a LCD television for $2900 USD shipped. Called to confirm order as e-mail requested. Arrogant man on phone tells me I bought the "overseas" package of the television-plugs not made for USA, no warranty, etc.... USA package for my TV was $600 USD more! I asked how this was possible and he lectured me on the World Wide Web being made for the world not just the USA. I asked him where he was he said he was in New York. My account, which I had to make to finish the "purchase" clearly shows me living in the USA. These guys are clowns and not to be trusted. My question is how these kind of sham online establishments can get 4.5 stars on the comparison shopping sites. Someone needs to get it together. DUE DILIGENCE folks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-11-29

"waste of time!!!! bought a pioneer avic d3 and they sent me an email saying i had to call and confirm my shipping address? i called and they tried selling me add ons. I said no thanks and they said ok and I waited and waited, finally i called back and they said that it was out of stock and they were unsure when it would be in stock. I called as someone else and asked for the same thing and it was in stock? Rip off dealer, Prestige camera

who does the ratings on the price compare web sites? the site i found prestige camera said they had a 4 or 5 star rating but after my dealings with this scammer i tried posting a review on their site and there was no way for me to do so. i emailed the host and there was no reply Lowpricedigital.com
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-11-28

"First, I never got a receipt that detailed what I ordered or how much $ it was upon submitting credit card info. I then got an email asking to call them with an extension or the purchase would not go through. High pressure sales tactics on phone with someone who lied about the conversation being recorded. Lied about what i needed withe the camera. lied about the batteries and life span. Lied about the memory cards for the camera. I accpted the order and asked for an itemized receipt in my email. i was assured I'd get one. 1 hour later nothing. 2 hours later nothing. I call back to cancel immediately. Rude person swears at me. Lies to me more. Offers to drop price by $100. Threatens with a 15% restocking fee which is not on their site. I tell him I cancel and I want a cancellation number. he hangs up. I have called over 30 times in the past 4 days and emailed at least 4 times. I never get through. Funny, they sent me a tracking number within 2 hours after speaking to them on the phone the first time. This is so they can hit you with the restocking fee, they ship it immediately. 15% on anything that is hundreds of dollars adds up. I am sending this through the authorities, my bank, cc company too. They have one of the worst rating on the better business bureau site I have ever seen. Still trying to get my money back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-11-28

"this is a scam store! stay AWAY! simple as that. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A