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Featured Review


Verified
4/5

2020-09-01

Interactive insightful

"The website was pretty dope! The videos were informative and I didn’t have to search for reviews or videos from YouTube as it was embedded. Can’t wait to get my bike "

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Verified
5/5

2020-09-01

Quick and easy

"Excellent buying experience "

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Verified
5/5

2020-08-31

Workouts From Home

"I have been waiting for a few items from BowFlex to be available. This is a great addition to our home gym. Thanks BowFlex!"

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Verified
1/5

2020-08-31

Customer Sevice

"Tried to call and ask a a question about an order and was told my wait time was going to be 105 minutes. I guess they really don’t care about customer service. "


Verified
3/5

2020-08-31

Not thrilled with the lack of transparency

"The title says it all, the lack of transparency about the origin of the dumbbells then getting a "reseller ratings" email my purchase makes me wonder if I'm buying a product from the manufacturer, or something rebranded and packaged from Wish or Alibaba. Is Bowflex the seller or a reseller of another company's product? I will call customer service to ask since I want to make sure this product is up to the quality standard that I expect."

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Verified
3/5

2020-08-31

Really long delivery time

"it's hard to give much of a rating. When I go to check on when my order will be delivered it just says within 10 weeks. I knew the wait time was long, but didn't realize it would be that long and it didn't indicate that either. I'm not entirely sure why it would take that long if its something they have in stock though. "

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Verified
4/5

2020-08-31

Finally in stock

"I haven’t received my dumbbells yet so I can’t speak to the product but when you see an opportunity to leave your email address to receive a notification when it is back in stock , there is a degree of skepticism as to whether you will . I have been waiting 6 months for that email and was super excited to get it . I am hoping it won’t take 10 weeks for them to arrive but know it is a possibility. "

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Verified
1/5

2020-08-31

Poor communication

"Placed a $2000 order 4 days ago. Only a generic email confirmation received. No order number or how long I have to wait until even a proper confirmation that the item is available.

I was already left with the impression that customers here are not even worth faking professionalism for.

Hence I will cancel my order.
"

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Verified
5/5

2020-08-31

Great

"Seamless checkout no complaints "

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Verified
5/5

2020-08-31

Easy and fast shopping experience

"I was informed about my purchase and was guided through the online process quickly with no issues. I am so excited to get my Mac Trainer"

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Verified
5/5

2020-08-30

Good Experience (so far)

"I was notified of dumbells coming into stock about four months after I initially asked about them. However, considering how high in demand they were, Bowflex could have jacked their prices up (the way many third party resellers have been doing) but they didn't. I have a lot of respect for this company now and would certainly do business with them again (for example, if their elipticals ever come back in stock!!). "

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Verified
4/5

2020-08-30

Ordering is easy

"Waiting ten weeks, wow! But the process was simple."

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Verified
5/5

2020-08-30

Easy and Simple

"Easy and simple process and fast as well."

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Verified
5/5

2020-08-30

Finally, in stock

"Quick and easy. Hope arrives soon"

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Verified
2/5

2020-08-30

Not completely satisfied

"I have not received status of my order until then I won’t be able to give a five star rating "

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