"Their online store shows products not being made anymore as in stock. The website says they are located in Arizona on the about us page. The contact us page shows their address is in Culver City California at a blank business warehouse with no name on street view or on Google maps. The only way you can get to the contact us page and the about us page is by using Google to search their website. Their website is broken certain links that you click will just take you back to the top of the page you are on. I would not trust this online store, too many suspicious warning signs."
"SLOW SHIPPING.
The web page shows IN STOCK. Talked to customer service, confirms it is in stock. NO tracking number. No Idea when its coming. SLOW. I Kind of want a refund......."
"BAD RESELLER!!!!BAD RESELLER!!!
Details. I placed my order on 3/7/07 for a Polar heart rate monitor, that was noted as in stock. Picked bodyconcept.com since it had free shipping and was located in Arizona (I'm in CA) and advertised 'fast 2-3 day ground shipping.'
I received my email confirmation, but never received followup emails indicating either there was a problem with the order, or the unit had shipped. On Monday 3/12 I sent an email inquiring about the status of my order. The reply I received that day was:
'Order looks good and will be shipping out next coupel days. Should receive our shipment in again wed.'
The sender was Craig J Gress and the spelling and grammar errors were his not mine.
On Friday 3/16 I sent another email checking on the status of my order. No replies sent. Furthermore, my order has been 'zeroed' out, as in cancelled, voided. Of course no one has explained to me why.
The only bright spot is I was not charged for the order, thereby preventing the ugly task of fighting the bill with my credit card bank.
I would never even consider buying from this reseller again. Everything they've done is wrong.
BTW, check out the other 2 ratings this reseller has gotten. The first is like mine, citing failures after failures. The second rating is glowing in praise. However that reviewer is none other than bodyconcept itself. The store didn't even bother to disguise its name in putting up the fake post. Now that's funny.
"
"I placed an order on March 9th as of March 21st nothing has happened. Contacted the company once prior to order to ask about stock status on items didn't get a response. After placing the order I had to email twice just to get an update on it because nothing had happened and then after discussing just shipping part of my order I gave one and a half business for something to happen and still no movement on my order. So I just canceled my order I was promised ASAP processing on my order and still nothing happened. Very dissatisfied with the company."