"I bought a ring for my wife she love it. I called customer service to change my order that the responded promptly and changed my order to correct ring size. "

"Got a ring and in less than a couple of weeks, crystals fell out.
Tried emailing them and calling, to no avail.
Terrible customer service and low-quality jewelry.
I'm through with them."

"I purchased the mens blue Montana Stone ring last month. The first day of wear, the stone fell out. Contacted BlueSteel. They shipped another ring no charge. Very impressed. Ring arrived. First day of wear, same thing happened. Stone fell out. I've tried contacting BlueSteel numerous times about an obvious quality control issue with this particular ring. I've sent pictures. I get no response. I am a repeat customer having placed eight orders over the past six years. You'd think I'd be worthy of better customer service than being ignored. Very disappointing.
I would like a credit to reselect.
I'd be happy to send the two defective rings back to them."

"I live in Canada and was a bit nervous about ordering but there was a ring that I really liked. The website is easy to use and I received the tracking information. I received the ring within a week. I would order again!"

"First time ordering and my order is on back order for 2 weeks. Said manufacturer was making it. Website said it was in stock. Called them in Orlando and found this out. They need to update their website to avoid making people wait. 15 days for delivery and I live an hour away. Okay sure...."