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1/5

2019-11-11

Blankstyle goes back on their word. Had to fight to get money back

"first they sent me the wrong shirts. Then when I called and talked to Jessica she set up the return number and said she would not charge me for the restocking fee. I then paid 10.50 to return the shirts. Then they only credited my card 16. 93 for my original order. Original shipping was 12.50. I called to complain and left a message. Jessica called back and said that they don't return shipping which I understand, but then she said restocking fee blah blah blah. Then get this she said that a 5% discount coupon I used in the original purchase would also be deducted from my refund. WHAAAAT?? Your now punishing me for a courtesy that you offered me in the first place???
I had to call my credit card company to reverse the charge and when I told them about the Coupon theft they gave me back the shipping too
DO not deal with this place or Jessica.
"

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5/5

2019-11-08

Love this company, fast delivery

"Love this company, fast delivery. Everyone I've spoken with has be really kind when I've called in for help. Will be coming back for more orders soon. "

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5/5

2019-11-05

Simply Amazing

"Amazing! Blankstyle shipping was so fast. I called in to check on tracking and Jessica told me they have warehouses on the east coast as well, so I was able to get my order next day! Better than Amazon! Blankstyle has earned my business for all my wholesale apparel, thank you!"

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5/5

2019-10-30

GREAT COMPANY

"Order was received quickly, and the shirts were awesome!! Will definitely order again!"

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5/5

2019-10-28

Live USA Customer Service/Great Experience

"Thanks blankstyle I love the products and ultimately was surprised and happy with the speed of delivery. I received my order and was missing almost half the items (or so I thought) ~!!Concerned, I called the number on their website and I was amazed by how easily I was actually able to reach them by phone and speak with an actual human (something you don't find much of these days, and if you do it's usually overseas and unhelpful!) I spoke with Chloe and she was very nice and informed me that it is common that orders will be shipped from more than one warehouse, resulting in multiple packages for delivery.
Chloe kindly explained that if I log into my Blankstyle account that all the tracking info should be there and sure enough it was! Thank you for the help Chloe, I will make certain to log in
next time first so that I can view all the tracking information.
"

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1/5

2019-10-24

Bad policy

"I made a purchase and hours after check out I was emailed saying there was a glitch and the price of my items were wrong, they asked me to pay double what I had just paid or they’ll cancel my order. I asked them to honor the price on the website and they lied and said it was priced right but glitched at checkout, I wouldn’t have bought 3 of the same shirt for $22 each, I only wanted 3 because of the $10 price. Bad company policy "

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5/5

2019-10-01

Fast and Friendly

"We were working on a church fundraiser and needed shirts that were both high quality and budget friendly. We stumbled on blankstyle and we are happy we did! The website was easy to navigate and we found many shirts (almost too many) that fit both our budget and quality requirement. The rep we spoke to Gabe was friendly and helpful he suggested we try Tultex and said it would be a good fit for our project. Was it ever! Couldn't be happier with the shirts. Not only were the perfect they arrived one day after ordering which was unexpected. Gabe mentioned it could be a 3-5 day ship. All in all great experience I would shop at blankstyle again. "

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1/5

2019-06-13

Don't buy

"I ordered 25 shirts on accentand wanted to cancel and only order 5 and when I called to do so they didn't work with me and the woman was rude as ****! Wow I will never buy from hem again what a rip off."

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5/5

2019-04-22

Fast Shipping Easy to shop

"I found blankstyle when I was searching for the Cotton Heritage MC1050 (mid weight t-shirt) A friend who knows printing recommended this t-shirt for DTG printing since I just picked up a used Anajet DTG printer woot woot! I googled Cotton Heritage MC1050 and blankstyle came up as a distributor. Here was my experience.

1) I clicked on the search result and landed on the product I was looking for big plus!
2) I added 5 sizes in two different colors to my cart pricing looked correct a little hard to tell since its a tiered pricing system
3) I clicked checkout and filled out my shipping details and payment info
4) I got a confirmation email
5) I got a tracking email later that night (thought this was very fast!)
6) Package arrived the very next day.. (extremely fast!)

Overall a great experience the only negatives were when I checked out there was no delivery time line estimate.. As it worked out this didn't really matter! When I checked the policies it says 3-5 days for delivery i obviously got my order much faster so i'm not sure whats up with that.
"

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5/5

2019-04-18

Overall a great experience

"I ordered a 15 shirts for a company event on a Monday. The event was Saturday.. so i called to be sure i could get these in time. It was so nice to call and actually speak to a person here in the US! these days it seems impossible to get anyone on the phone! I spoke to someone who was very helpful and let me know that with the deadline so close there were a few limitations regarding apparel and print process but the reality is I didn’t care i just needed a t-shirt with our logo. Blankstyle was so accommodating and affordable too! I stopped in at the irvine location on Friday afternoon and Robert knew me by name and had the shirts waiting. They were a big hit! Thanks blankstyle ill be back!!"

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1/5

2018-12-12

Horrible shipping times/costs, horrible customer service, horrible company!

"I put in an order with Blankstyle.com for an order of 100 shirts for a company event. The event was Dec 8th 2018, I put the order in on Nov 19th 2018 - almost 3 weeks before the event. Before I placed the order I checked with their customer service team to make sure they would be able to meet my deadline and they reassured me 3 times that meeting my deadline was no problem.

The day before my event rolls around and still no sign of the shirts. The tracking number I received from Blankstyle said the shirts were going to arrive 2 DAYS AFTER the event. I frantically called and emailed the customer service team (Robert) in an attempt to figure out what was going on. It turns out they just did not ship the shirts in time and made it very clear that they did not care to help me in any way.

After not even receiving my items on time, Blankstyle.com did not offer any sort of options for recouping any of the money I spent on shirts that they DID NOT DELIVER on time for my event.

If you are thinking of making an order from Blankstyle, DON'T. Their shipping charges are ridiculously high and products were not even soft as advertised. ZERO STARS for Blankstyle.com.
"

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1/5

2018-03-22

worst experience ever. Taking them to small claims court

"Caution do not buy from this company! Just order wholesale from the direct manufactures. CHELSEA IS EXTREMELY UNPROFESSIONAL AND ONE OF THE WORST MANAGERS I HAVE EVER ENCOUNTERED.

This is a drop ship company, just a group of people in a room with a website who orders wholesale from the direct manufacture and hope their up sale price gets shipped to you decently. They have no control over anything they are doing. Very novice.

I order $2000 of product and they sent me dirty garments in broken boxes that contained, 30 industrial bolts, an industrial light fixture, 3 boxes of 1,000 screws and would not replace the entire order. Nothing comes in any form of plastisol bag or cover to keep the garments especially white from being untouched by these extremely dirty boxes they sent. AND MISSING OVER 40 SHIRTS FROM THE ENTIRE ORDER.

I first sent my pictures and emails to Gabe. Then I had no response for 24 hours even though I was told that I would be called ASAP. Then I spoke to Kevin who had no idea what was going on and was very rude telling me to step into his shoes, when this was their fault. All of my garments and non useable. Chloe gave me the worst attitude and is just a secretary. Worst company I have experienced by far. Poor business from the top of management trickled down the the most basic employees demonstrating disrespect and attitude like this is a personal problem compared to a business transaction gone wrong.

I WAS TOLD BY CHELSEA THAT THIS WAS IMPOSSIBLE DUE TO THEM SHIPPING HUNDREDS OF ORDERS, BUT ALSO TOLD SHE CAN'T UNDERSTAND HOW I RECEIVED INDUSTRIAL EQUIPMENT.

UNORGANIZED AND UNPROFESSIONAL COMPANY WHO ARGUES AND YELLS BACK AT YOU. WORST EXPERIENCE EVER.

I spent 2 weeks trying to resolve this. I was hung up on every time, put on hold for over 30 minutes at a time, and just sent an email saying that the case is closed. THEY WON'T EVEN RESPOND IN REGARDS TO ME SENDING BACK THEIR DEFECTED ITEMS WITH THE INDUSTRIAL EQUIPMENT AND THEY ASKED FOR IT BACK BUT WON'T RESPOND????

I AM TAKING THIS COMPANY TO SMALL CLAIMS COURT TO RECEIVE THE REST OF MY ORDER. STAY AWAY FROM BLANK STYLES.COM!!!!


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