ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5
5/5

2022-04-15

Great price with free shipping on two tires

"Bought a new car and wanted to get 2 snow tires for next winter. Checked local tire shops including CT, and I had been looking online for over a month before I even saw the Google link for this company. I had never heard of this company, so was a little hesitant to order at first, but decided to give them a try because of their prices. Compared prices with 5 local shops and 4 other Canadian online tire sellers that had the Continental Viking Contact 7 winter tires I wanted, and Blackcircle was the only one that had free shipping even though I only wanted 2 tires, all others only had free shipping on 4 tires. Their total price for 2 tires with free shipping to BC was $110 less than the closest competitor, and almost $150 less than the highest price. Only issue was the website said most orders take 3-5 days for delivery, and each item may come from more than one warehouse and could be delivered at different times, and that no tracking numbers would be given. I placed the order online Monday evening, with no real idea as to when I would get the tires since I couldn't track the order and I live on Vancouver Island. Thursday morning I got an email saying I could get a tracking number if I wanted, just ask for it, so at about 10am I emailed saying I wanted a tracking number, but before they replied with a tracking number, both tires were delivered together at about 1045am. One tires manufacture date was just under 2 years ago, and the other was just over a year ago, both well within industry standards for a "new" tire. Won't install and get to drive on the tires for another 7-8 months, and we may/may not even get snow next winter, so can't comment on the tires. If I can, I will update this review once I have driven on the tires for a while. Overall, very happy with my first experience with this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process