"Ordered a desk and then a few days later canceled! Said they didn't actually have it in stock after all. I got a shady vibe from them. Don't depend on actually receiving your order."

"Cons: return policies

Plus: price to quality ratio, shipping

For a type of buyer for me, they are a good choice."

"Hassle free checkout, fast shipping and good service, appreciate the transaction! "

"Thanks to all who fulfilled my order and answered all questions, this purchase was def worth it!"

"Paper ordered for our company was intact, very smooth and cheap, we enjoy every transaction we make with Bison. It is one of my favorite."

"Love how it turned out! Despite having some minor issues the experience turned out great! Thank you so much for being so atentive! Would recommend 10/10"

"I loved the table set I received and the people who assisted me as well were fantastic. God bless and happy holidays. Recommend!"

"Dealing with BisonOffice was one of the worst delivery experiences I have ever had. I strongly encourage not purchasing anything from BisonOffice. I purchased a couch from BisonOffice on September 27, with an expected delivery date of no later than October 12. It is November 2 and I still do not have my couch. The new delivery date is November 8. After weeks of complaining to BisonOffice, BisonOffice only refunded me $50 for this inconvenience. I told them that was not enough and they did not care. Their customer service is unresponsive and unhelpful. Their third-party partners they use to deliver items are very bad (one of them lost my couch, and the other one sent my couch to an incorrect location). I would really save yourself the headache and do not purchase anything from here."

"Ordered a product from Amazon and it did not work with our Filing Cabinet system. I had to pay the shipping cost to send it back and a 20% restocking fee. Only saving grace is that Amazon has been great to work with. "

"I can't begin to explain how bad this company is from start to finish, they need to be held accountable and put out of business."

"move on, people, and do not waste your time with these criminals. "

"I received a dresser from this company. It was not manufactured correctly and therefore could not be assembled correctly. I have been conversing with their call center for over 2 weeks. They refuse to refund the defective product. Terrible product and terrible customer service. I am extremely frustrated, disappointed, and annoyed. I feel that I have been scammed. *****WARNING - I BOUGHT THIS PRODUCT FROM WALMART.COM BUT IT ACTUALLY CAME FROM BISON***"

"I ordered a product thru Walmart from bisonoffice.
It arrived in a timely manner, but they sent me something different from what the picture showed in the listing (missing one of the 3 parts, that was in picture). After emailing Jack the "manager", over 8 times and pleading my case. He stated that company policy was I misordered or changed my mind and I could only return with a 20% restocking fee and I pay the return shipping.
BUYER BEWARE OF THIS COMPANY. I was actually going to file a complaint with Better Business Bureau but once I saw their rating was already poor I decided not too."

"Very disappointing interactions with Bison Office. They clearly don't care about their customers. We ordered just shy of 50 outdoor chairs (approx. $1500), 17 of which were defective and they wouldn't return or refund. Chairs began to unravel after less than one month of usage.

...offered us a $100 credit!!! Very, very discouraging and disappointing! Would NOT suggest this company to anyone. "

"If I could give them 0 stars I would! I was so unhappy with the customer service. They would not allow me to return an item without a large fee AND paying for the shipping back to them, package was left without signature on a driveway, packaging was also awful, there were holes, etc. I found the same product at costco for over $100 cheaper, the customer service rep told me that I would receive a discount once he talked to his sales team and he contacted me later to tell me that there was nothing they could do and I couldn't receive any discount at all. Awful experience, I do not recommend purchasing from them. I think they only have one customer service rep as well and he barely speaks English. "