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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2013-07-30

"always a pleasure to deal with.. great price and quality products"


Verified
5/5

2013-07-22

"Easy to order and fast delivery made it a good experience."


Verified
5/5

2013-07-07

"BiketiresDirect is easy to navigate, offers good deals, and has a very good selection. Service is quick."


Verified
1/5

2013-06-19

"One of my tires needs to be sent back. It started to bulge after 50 miles.

"


Verified
5/5

2013-06-19

"Exchange processed timely!"


Verified
5/5

2013-06-18

"The Bike Tires Direct website is easy to use and, as a Gold Club member, the prices are also more reasonable. I'm also pleased with the service from Bike Tires Direct as they send out tracking information for orders, usually within 24 hours."


Verified
5/5

2013-06-17

"Very easy, great selection and prices"


Verified
5/5

2013-06-17

"Reliable delivery, as always"


Verified
5/5

2013-06-16

"great service, great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-16

"Everything was what I needed, and I really liked the free shipping (orders over $100). In a previous order received a broken product (handle-bar inclinometer), return was smooth and painless. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-14

"Excellent delivery yyyyyyyyyyyyyyyyyyyyyyyyy"


Verified
5/5

2013-06-14

"Great web site, good selection, quick delivery, excellent price"


Verified
5/5

2013-06-14

"BikeTiresDirect carries a wide selection of products at great prices. It has a clear and simple ordering procedure, and orders are filled with speed and accuracy. I also love the points you earn toward future purchases. I've been a satisfied customer for many years!"


Verified
5/5

2013-06-13

"Been a customer for over 6 years now and the reasons are simple. BTR has a premier web site, excellent service and extraordinary pricing, especially when you factor in the 'bonus points' program. This is a rock solid company with a very experienced hand at everything BIKE!"


Verified
5/5

2013-06-13

"The customer service in the store has gone to a whole new level. A couple years ago I remember feeling like nobody wanted me shopping in the store and that attitude continued week after week. Last year the depressing people were gone and things improved. This was my first time in the store this year and I'm happy to say that the customer service and overall attitude of the staff was excellent. Kudos to whoever cleaned house. Oh, and the amazing deal on the tires didn't hurt."