ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-03-02

"you had every book I was looking for in stock !Happy Camper "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-03-02

I had to cancel my first order

"to incorporate it into a larger one. The young lady I spoke with was very helpful and kind"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-03-02

Had what I wanted

"Had what I wanted. Easy to order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-03-02

Quick!

"Quick and Easy process. Painless"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2021-03-02

"We'll see after order processes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-03-08
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for choosing BiggerBooks! -Beth”


Verified
5/5

2021-03-01

"Great price. Thank you very much"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-03-01

"It was very easy and the price was great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2021-03-01

"credit card input field buggy. Does not allow auto population from password vaults.

This being buggy makes me feel like my payment was not secure.
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2021-03-08
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Good evening! We're so sorry you weren't able to use a stored credit card at checkout. We value as a customer and appreciate your feedback. Thank you for shopping with BiggerBooks. -Beth”


Verified
5/5

2021-02-27

"Swift and cheap ( in price!) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-02-27

Ridiculously awesome prices!!!

"Prices were very low compared to anywhere else!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2021-02-26

Technical issues with registering and ordering

"Problems using Safari for registering and ordering . Had to switch to Chrome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-03-08
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for reaching out! We're so sorry you have issues with the web browser. We value as a customer and appreciate your business. Thank you-Beth”


Verified
5/5

2021-02-26

Bought a banned book from Amazon

"If you believe in the 1st amendment than you should buy every banned book that Amazon deems you should not read. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-02-25

My liberty is sacred!

"So happy to know that some companies will not succumb to politics.
Will not buy another book from Amazon.
Could you help me? Was going to try and publish and print a book of poetry!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-02-25

"Good experience. This book has apparently been banned from Amazon, which only made me more determined to get it! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2021-02-25

"I will look to you for books that Amazon won't carry for political reasons."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases