ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-12-13

"Excellent service! I think my item arrived the next day even though I paid for regular ol' shipping. I was very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-12

"I ordered a Nikon speedlight at a great price - a savings of more than $100. It was delivered on a timely basis. The only problem I had is that the manual is in German. I called and asked for a manual in English and I have not received it yet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-12

"Did not get any problems with bigvalueinc, so far bought a couple cameras from them, last one,s shipping was little slow, but got it..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-12-12

"My experience was not a good one. After ordering my camera it went on sale within hours before the merchandise was shipped, I was unable to reach them by phone and sent an email which wasn't answered for a couple of days due to weekend. They refused to give me the lower price even though it was before they shipped my merchandise. I emailed several times but only received emails signed with someone's first name, no title. I specifically asked to be referred to management but was not. I've contacted PayPal to see if I could get a partial price match but haven't heard anything from them. My recommendation is not to do business or know that you're taking your chances, their prices are constantly changing and you'll be stuck if the price goes down within hours. If I could give them less than 1 star for customer service I would."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-12

"I bought the NIKON D7000 form this company, the camera is good, and the ship is very quick. and they didn't let me to buy other things. I think the company is very good,and the price is so cheap.
all is good!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-07

"Fast shipping.Vary Happy with my order. Will buy from BigValueInc.com again. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-05

"Good job for everything : brand new Canon 7D + ef-s 18-135mm ...
+ Canon USA warranty. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-12-05

"Surprise you asked for my review, here is what I have to say, purchased camera from Big Value biggest mistake, camera was on sale for one day, I purchased, then they told me that camera was shipped, bigger lie, after couple of day find out that camera was not shipped, upon my request they shipped it and few days later findout that they shipped at wrong address, when I told them they told me that they will intercept the shipment but will not ship to me again because this item was on sale for just one day, they will ship me another camera if I want to pay regulare price. I think they advertiese the camera just to draw customer but intentionally didn't wanted to ship. I will not buy any item from this vendor ever again, I am planning to report their activity to BBB."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-04

"Was a great gift for my friend. She likes it so much."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-27

"Good Price for good products. Bought lens and dslr camera from the store at good price. Fast shipping, no problem. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-27

"Excellent price fast shipping more cheap than black Friday recommended 100% trusted company I like my new sony hx20v/b thanks again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-26

"I bought a new Canon 24-105mm f/4L lenses from BigValueInc.com on eBay with the lowest price I've ever seen. I was a little hesitate in the begining because I've never heard them before. But evetually pulled the trigger because of its good reviews. The product came exactly as described and brand new. Shipping was delayed by 3 days but it was probably due to Hurricane Sandy. Generally a very happy shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-25

"I bought a high end digital camera at a great price and am very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-24

"I am 100% satisfied.
1. The order confirmed timely.
2. The package delivered in a couple of days via Fedex.
3. Both the price and the product are all as I expected.
4. The billing via paypal is also good.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-23

"I received my order in 3 days, pretty fast and no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges