"Purchased a sony nex c3 camera. The camera was said to be brand new. The camera appeared to be new however there was some interesting things that made it not new. The camera did not have a owners manual, not flash adaptor in the kit and the camera had no body cap. Also the camera had the battery already installed in it and the date and time were set up and the shutter count was at 7 pics taken so that make me know the camera was not new as stated. I wrote customer service and have yet to receive a reply back but I am not happy regarding the service I got on this so far."
"Fast shipping, excellent services. I recommend this company to my friends. "
"fast shipping and good product"
"Would never buy from them again. First I asked if the camera 1DX came with a USA warranty. Their answer was yes. When I received the camera 6 days later (on their site it they have a map showing how many days to delivery. In my case it is 1) no warranty at all. Then I was told the refund would take 3-5 business days. After 2 phone calls to them the refund finally came on the 8th day. If I hadn't called, who knows when I would have gotten it. Buyer beware!"
"I purchased a Sony OSS 55-210mm f/4.5-6.3 Lens from BigValue on eBay. It was a thoroughly satisfactory experience. The price was attractive. I had a question about the item and called them via the telephone number listed in their ad-prompt, satisfactory answer, no waiting. The lens arrived promptly, carefully packed. It was exactly as advertised. Highly recommended. "
"I enjoyed do business with this company, I have been back shopping on the site since I made my purchase looking for other bargains. This is a great place to shop."
"Great place to deal with . They answered my questions promptly and shipped the item fast . The item was also a good buy. Thank you"
"I made 3 large purchases from them on eBay A Carl Zeiss len, Sony DSLR a99 and a Panasonic camera. Quick shipping and brand new products and no gray market products. If it comes to camera stuff I would buy from them again since they have the lowest price. Thanks BigValue."
"I wish you had described this sale as an "open box" and that you had double checked every single accessory before shipping. I got a European charger chord instead of a North American version. I called to request to be sent the right chord for the Canon brand charger LP-E6, instead you sent me a generic charger. Very dissapointed. So I just went to Radio Shack and bought the right chord."
"I was blown away by the service I received AFTER the sale from this company. Turns out the product wasn't suitable, and they were very fast and helpful in the return process. I will definitely shop here again because of the great prices and even better customer service."
"I think that this merchant is rock solid.Everything that was needed to make my transaction flowless was right there.I am very happy with their service,and that camera for what they sold it to me for outstanding price.I would highly recommend this merchant in the future.And, will also keep them as a favorite!!!!"
"I researched the Internet for the best deal from a seller with a good reputation. I found the best price at BigValue. They then shipped the camera quickly. I was very satisfied with the service and would definitely buy from BigValue again."
"I was a little worried before the purchase as I don't know the track record of BigValueInc and the price was pretty good. It turned out to be an excellent transaction: the item is as described, shipping is fast and communication is good. I am completely satisfied."
"Great camera at a great price. Everything it was advertised to be. Delivered in a timely manner, on time, as promised."
"I was nervous about buying a $2700 plus Canon 5D Mk3 online. I worried about getting a grey market without the USA warranty as advertised. I worried about prompt shipping. The camera came within days of my order. It did not have a USA warranty card and the Canon packaging box indicated it had a lens. I ordered only the camera body so I wondered why the box was mismatched. One call to Big Value's customer service took care of all my concerns. The warranty was to be registered online with Canon USA. I did so and the camera has a USA warranty . The original kit box was reused as Big Value sells the lens separately which was ok with me given I ordered only the body. This is probably why I could purchase my camera for less than anywhere else. All the other peripheral components were present as advertised. This was a very good purchase experience. The sellers delivered as promised. I plan to buy from this vendor in the near future. Most likely, I'll get some telephoto L glass. "