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5.00/5
Chance of future purchase:
5.00/5
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5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-02-14

Thanks Beverly Diamonds

"Thanks beverly diamonds. We received the ring a couple weeks ago and I have been wearing it the last few days. It is beautiful and super sparkly. We are very impressed with the quality and workmanship; it is one of the most beautiful rings I have seen and I am happy that it is mine.
Thank you for all your help, you have been very professional and wonderful to work with.Everyone I had come in contact with has been very responsive and helpful. Your team provided superb customer service.
"

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5/5

2019-02-14

Amazing

"A friend of mine had dealt with them in the past and recommended I check them out and am delighted I did. Saw a beautiful solitaire ring on Beverly Diamonds website – myself and my boyfriend contacted them.
It was such an easy process. They explained the options available to us for our budget – he had the setting in stock and also a number of diamonds we wanted – we were able to pick the diamond up later that day which was just amazing. I cant stop looking at be stunning diamond ring – love it so much and am so happy with it. Thanks again – I’ll be referring all my girlfriends to you.
"

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1/5

2019-01-11

This company is selling I2-I3 diamonds and claiming they are VS2 clarity. The overall quality of their product is deplorable.

"I ordered a Baneberry 1.50 carat round solitaire diamond ring with Clarity: VS2 and Color: F, along with a matching wedding band - Order# 30085. As this was a large investment, I called Beverly Diamonds to speak directly to one of their representatives to ensure sure that my expectations were clearly stated and understood so any issues with the purchase could be avoided. I was told during the call that both the band and the ring could be engraved, and the manufacturer would contact me to find out what else I wanted and to verify my expectations for the ring. Needless to say, No call was ever received. I reached out a few times via the "online chat" and never really got an answer as to the status of my order in the manufacturing process. Then, the ring just showed up at my house. I knew there was no way it could be what I wanted as I never received a call.

Upon opening the ring box I needed to merely glance at the ring to see the poor quality of the stone and the rings overall. I could instantly see a rough spot on the edge of the diamond, and that the girdle protrudes well beyond the prongs on one side. It has a dull cloudy appearance and what looks like bubbles filling the entire stone. It is like looking through bubble glass with etched lines. The ring has no luster or "fire" and is repulsively reminiscent of the gumball machine rings we threw away as kids. The quality is so distasteful I am nauseated every time I look at it. There are also several scratches on the ring, deep impressions that look like tool marks, as well as, what appears to be sloppy soldering. The wedding band is also scratched and of equally poor quality.

The wedding band is nothing like the on-line picture, especially when placed under the engagement ring. They do not match at all, and I find it appalling that they could actually be considered a set. The picture of the set advertised shows a band width that matches one side of the "twist" or "vine," not the width of the entire engagement ring. They also appear to have different finishes. There is a deep channel inside the band, which makes it impossible for it to be engraved. The website does not represent a hollow band, but instead shows a full smooth band without sharp edges. The sharp edges of the groove make the band extremely uncomfortable to wear and it looks very cheap. The quality is something that I would expect from a big-box store, not a custom jeweler who boasts, "Everything at Beverly Diamonds is held to outstanding and exceptional standards. Our custom made jewelries are hand made and hand set by world class groups of experts. We never compromise quality and cost of products. Our aim is Excellence."

I had the engagement ring assessed by two separate jewelers. One a Certified Gemologist graduate from AGS and the other certified from GIA. Both agree that the stone sold to me is a low end I2 - I3 diamond. A few of the words I heard were large feathers, cloud, crystals and twining wisp. There were also notes such as off center, out of round and faceting distortions. I was advised that a GIA report would be a waste due to the diamond being of such poor quality. The only reason to obtain such a report would be to establish, in writing, the gross misrepresentation of an I2 diamond being sold as a VS2, and to prove the report sent with the ring from the Diamond Institute of America is a flagrant exaggeration and a means to further perpetrate this fraud.
"

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5/5

2019-01-07

Amazing so good 5 starrrrr

"I just want to let everyone know how grateful we are to this amazing company, words cannot Express how easy it was to work with Mark and Cathy from customer service.
We had purchased a eternity band and it was so awesome and shiny like we wanted further more we needed resizing and that was done so quickly and proffesionlay by their team.

We had called in numerous times and I feel like we bugged them but they were so patient with us and made us feel like it was normal. I also loved how they're website was so easy to navigate and use for not so internet literate lol like us.

I also loved the fact that they have an amazing financing option called Affirm which got us approved so easily and quick.
Overall I feel so blessed that we found Beverly Dimaonds because we literally saved over 7 thousand dollars from purchasing from them as opposed to going in a normal store.
I'm sure everyone does shopping around before and so did we and trust me I like a good deal and we definitely got it here.

Beverly diamonds your team and staff are amazing and cant thank you guys enough you will be hearing from us very soon for the matching band and probably some studs.
"

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5/5

2018-12-29

Amazing ring!!! So beautiful!

"The ring is so beautiful could not ask for something nicer and shiner we ordered the Edelweiss in my opinion its the nicest ring they have wow its just beautiful beyond freeking amazing
Cant wait to propose and give it to her
Also i got a $100 coupon for my matching band which im about to purchase ( just wanted to wait for my ring to get here on time first)
The website btw is so easy to use i finnaced the ring because the rates where so low its a no brainer
Overall so so so so happy with my ring❤❤❤
Im sure shes gonna love it too
Cant wait to post a pictire of her wearing it after new years yayyyyy
She better not see this review lolllllllllllllll
"

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5/5

2018-12-28

Dream ring!!! And even better service!

"Wow I am truly amazed by the quality of the rings I have received from Beverly Diamonds it is truly a good Christmas gift and cannot ask for more every time we shop online we are skeptical and this time we blown away by the amazing quality and great prices we got. we have truly found our proper jeweler you guys rock and will forever be remembered by us thank you
And just as a sidenote we appreciate everything Shelley has done for us and I hope she get some type a raise or bonus this holiday season as we know you are non-commission based but she was so helpful throughout the entire purchasing process and we can’t thank her enough.
"


4/5

2018-12-20

Twisted Diamond Ring

"Sterling Silver Twist Ring
The twist ring is so nice and totally fits my style. It almost looks like my engagement ring that my husband picked out for me over 15 years ago. Great piece to add to my jewelry collection to hand down to my daughter.
"

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5/5

2018-12-11

Very Helpful, Great Service

"Beverly Diamonds has a wonderful website. The staff is very responsive and willing to help. Shipping is fast and the products are just incredible. I am extremely happy with the service, support and quality provided by Beverly Diamonds and would highly recommend. "

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5/5

2018-11-29

Fantastic prices and service

"Love the staff there, very proffesional and helpful. They got me the ring in less than 5 days and beat my expectations so shiny and gorgeous. We thank Greg who helped us from begging to end"

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5/5

2018-11-28

Love the ring

"Love my ring from beverly diamonds, theyre custoemr service is excellent and super quick shipping.
Overall amazing company
"

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5/5

2018-10-10

Beautiful ring

"This is a gorgeous Twist Ring,absolutely a Elegant piece. I really love the style of this ring it a perfect fit for my style. I feels so comfortable while wearing I hardly notice it,such a light & delicate ring. I’m so happy to of purchased this ring. "

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5/5

2018-10-06

Love Beverly diamonds

"I love Beverly diamonds. I have a hard time finding rings that fit my fat fingers but I got a size 8 from Beverly and it fit wonderful. The ring is beautiful and came just as pictured. Would recommend Beverly diamonds to all my friends."


5/5

2018-10-06

great place to shop

"I loved my shopping experience here. Great customer service and beautiful quality jewelry. A lot of sparkle and smiles all around. The people here do all they can to make sure that you are satisfied with your purchase and they will help you find the perfect piece for you. I would absolutely recommend Beverly Diamonds to my friends and family. They make shopping for the perfect ring or gift a stress free and fun experience. "


5/5

2018-10-02

Very feminine!

"The ring is very feminine, light on your finger and seems very durable. I like how it feels on my finger, its so light you can hardly feel it. If you are looking to purchase any jewelry I would check this company out."

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1/5

2018-09-06

Day Light Robbery, False Advertisement on Refund/Exchange

"NEVER EVER buy any jewelry from Beverly Diamonds!We have had the MOST DISTURBING EXPERIENCE with BEVERLY DIAMONDS! Right from the beginning, their customer service has been the worst. They are incredibly rude and only care about making money. They do not care about the customer's needs. Buying an engagement ring is one of the most important decisions and these people do not give a damn about it. They have doomed all our money and we have to live with it as they are denying an exchange/refund. Not once in their website did they mention that they charge a $500 fee for exchange, or that if a ring is exchanged for another one they wouldn't return the extra money back. They charged ridiculous amount of money for a basic insurance plan and bluffed us. Initially,they gave us a very very hard time for an exchange as the ring we first ordered had engraving on it and when we settled for the same ring with better clarity, they sent us a ring with no engraving on it!!!!!!!!!! Like, how ridiculous is that! Now, they are being very unreasonable by charging more and more extra fee for a mistake they made. WE HAVE HAD THE WORST EXPERIENCE!!!!!!!!!!! WILL NEVER BE ABLE TO FORGET THIS! THANK YOU FOR NOTHING, BEVERLY DIAMONDS! YOU HAVE RUINED OUR ENGAGEMENT EXPERIENCE FOR US! We will remember to tell everyone of our friends/family to not buy anything from you! That's how badly you've dealt with us! This is the most frustrating and infuriating experience AND IT COULD NOT BE WORSE!"