ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2019-03-11

Great company for international orders

"I’ve used Betterbooks several times. Always excellent service."


5/5

2019-03-11

Best place to buy books

"I Love the recycling of the books that I buy, usually in great condition but never poor condition.
It's the perfect way to add to my SciFi collection and even better it helps get books to kids who wouldn't have them otherwise.
I wish I could recycle my books but as I live in Australia it seems no-one wants them.
Great service and communication from BWB, very happy to be a customer, but i feel more like I belong to a community instead of being just a customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2019-03-11

"Love BWB. Love the service and communication. The only downside is that it takes ≥ 1 month to receive books in Australia.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-11

Save the books!

"I'm so glad Better World Books exist. All my purchases have been super value and books that would otherwise have ended up in the rubbish! Keep up the great work ****"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-10

As usual, good books quickly delivered.

"BWB doesn't always have what I'm looking for but the books are always in good condition and delivered in good time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-10

Seller was super

"Book was almost brand new for a phenomenal price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-10

On time and good condition

"I ordered two books of the same title and both came on time, well wrapped, and in good condition. The book is one recommended to my by my daughter who is an elementary school librarian. It is a popular book that is always in demand by the fifth grade students so I ordered one to read and one to donate to her library. I also recommended the book to my book club and recommended Better World Books as a source. We are a group of grandmothers and are interested not only in our own literacy but the interests and literacy of youth."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2019-03-10

a little bit sluggish delivery but i’m content

"some books (shipped in Mishawaka among my several orders) delayed, but good shopping experiences. good job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-09

Great Experience

"The book was in good condition, very cheap, came quickly, and helped others!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2019-03-09

Didn’t come with locket

"It was advertised that I would get a locket with my book and I did not receive it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-09

Divine Nobodies

"I ordered this book and received it much sooner than I expected. It arrived in excellent shape and the packaging was recyclable - thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-09

Great books.. great price.. fast delivery

"Always find the book I want at a great price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-03-09

Wrong book sent

"Quick hassle-free refund appreciated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-08-15

Love Better World Books

"Got one wrong book but mix ups happen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2019-03-08

**** Up Order

"Ordered Hard Back Book w/Dust Cover in good condition, received worn Paperback with torn cover and covered with sticky plastic, Not Acceptable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges