ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2019-03-20

Used books

"Great! Very well satisfied "


5/5

2019-03-20

jay

"always completely happy with Betterword"


1/5

2019-03-20

Ordered edition NOT received.

"Dear Sir/Madam,
I ordered the 29 December 2009 edition of "The Joy of ****" published by Harmony, but that edition was not delivered. Rather, I received a 2008 edition published by Crown Publishers. I request Better World Books to either provide the ordered book or refund the cost, including postage, please.

Please advise me by return email as to how you would like the delivered book to be returned to Better World Books. Thank you.

Kind regards,
Mr Alan Moyle.
"


3/5

2019-03-19

Books and book prices are awesome

"Books and book prices are awesome but your packing/delivery is a bit less than desired. My last box had 7 books, that had three pieces of cardboard wrapped around them and held by only one piece of tape across top/bottom. Corners of books were sticking out of the wrappings. Luckily, it was not raining that day or the books would have been ruined on my porch. I know you are trying to save money but had the books been ruined; you would have had to replace them and that would have been more expensive than a good box.
"


5/5

2019-03-19

Excellent seller

"Good, fast and product is in a good condition"


5/5

2019-03-19

Satisfied customer!

"Quick delivery time & book was in good condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2019-03-19

Non-delivery of part of my order

"Usually bwb is fantastic but this time one of the books I ordered, Encyclopedia of Country Living, was canceled without warning. It was the book which inspired this entire order so I was a bit saddened by that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-19

Repeat customer

"As always, BWB delivers! The two books I ordered arrived safely having travelled a long way, and are in great condition. Thanks once again for a great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-17

On time, always great selection

"Books arrive to the UK on time usually; this was no exception. I mainly buy textbooks from bwb, almost always they have what I want or something I am interested in!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-17

The best bookstore online

"Thank you for such a great website and customer service!
The books are in great conditions, fast shipping, and the price was unbeatable!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-17

Great Quality and Fast Delivery!

"My books arrived by date promised and they were all in really get condition! I like that when I buy books from Better World Books I am also helping others in need!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-17

New Favorite Book Sellers!

"My books arrived on time and in excellent condition. I am so happy how easy this process was, from finding the books I want and then how quickly they were delivered. I will definitely be using this site again for all my book orders!"


5/5

2019-03-17

Fantastic

"Great transactions, I actually ordered several books from them and will continue too. Fast, professional service and their update emails are awesome and original. Guess you’ll have to order a book to see what I’m talking about eh? Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-17

"Books arrived in great condition. In good time. Took about 3-4 weeks. Great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-09

My way of good experience with BetterWorldBooks: IN (Mishawaka) & NV (Reno).

"The quantity of books bought by me untill now at BetterWorldBooks is 499.
I should say that is the best company I found for buying used scientific literature.
It is preferable for me to buy used books with labels 'like new', 'very good' & 'good' only from IN (Mishawaka) & NV (Reno) since they satisfy to the announced in such labels requirements. The announced quality of used books of UK (Dunfermline) doesn't satisfy to high degrees of quality from IN (Mishawaka) & NV (Reno). As a rule such label as 'Used Good' of UK (Dunfermline) could correspond to 'Used Acceptable' at IN (Mishawaka) & NV (Reno).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process