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1/5

2003-10-16

"I called to order the Fuji S2 Pro digital camera which was advertised at $1449.00. The representative asked me if I needed anything else and I said the 128mb hs flashcard priced at $129.00. He said that is the wrong price and quoted a higher price. I told him that it was false advertisement and he said he'd he give it to me for that price but when I clarified the price for the camera he asked if I wanted the USA or international model. Of course, I said USA and he said it would be $300 more. Again, misleading advertisement. I hung up. These people are not honest...don't buy there."

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Overall product shipping and delivery process
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Delivering products on-time
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Delivering products damage free
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Variety of brands and products offered
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Overall customer service

5/5

2003-09-08

"I am always reading negative reviews about online camera stores. Well, 'Best Digital Online' sent me exactly what I asked for, a Sony TRV-38 camcorder with the full USA warranty sealed in the box brand new for around $650!! They did NOT hassel me about buying accessories. I told them I only wanted the camera, and thats what I got.

just a guy who has been frustrated in the past with shady online dealers, and I'm glad to let others know this one seems OK.

I don't think people take the time to say good things about the outstanding companies online. ... Great price, fast delievery!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-07-14

"Misrepresentation. I thought I ordered a Nikon D lens but I was delivered a cheap G lens. When I called, they said the computer was down. My fax to them never went through. My email were not anwsered. I was overcharged. If I return the merchandise, they charge a restocking fee. So I am the loser, no matter what. This is the first time I shop in Yahoo environment. I feel like cheated. Don't buy from this reseller!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

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