"Bought a belt there and it was cheap and tried to return it. They wanted me to pay for the shipping. Customer service was useless. Found the same cheap belts at **** for almost half the price. I can assure you it won't happen again."
"Buckle came off belt each of first two times I wore it. "
“Hello. Thank you for the feedback. We are sorry to hear you received a defective product. Please note you may contact us within 30 days of purchase to return your order. You can view our return policy here: https://www.beltoutlet.com/pages/return-policy. I hope this helps. Thank you, and have a great day! ”
"Horrible service i placed a order on feb. 27th and its now march 5th, and whats really bad is they shipped my order from tampa ans im only located in orlando which is roughly 45min. Away, i do not reccommend them, horrible shipping service, about the worst ive ever delt with!! My order number is 437140"
“Hello. Thank you for the feedback. We are sorry to hear you are upset with our shipping times. Orders placed with standard shipping are expected to arrive in 3-6 business days. If your order is placed before noon CT, then your order will ship out the same day. If your order is placed after noon CT, then your order will ship the following business day. Please note we have always been located in either Plainfield, IL, or our current location of Bolingbrook, IL. We do not have a location in Florida. I hope this helps. Thank you, and have a great day! ”
"Good price and very quick shipping. I was happy with this seller."
"Nice selection of products. Shipping was fast, prices reasonable, and customer service excellent. Great small store."
A rep from BeltOutlet, beltoutlet, has responded:
“Hello. Thank you for the feedback. We are so sorry to hear you had a poor experience with our site. Please note we have changed our return policy since 2017 and are proud to offer free returns! View our new policy here: https://www.beltoutlet.com/pages/return-policy. I hope this helps. Thank you, and have a great day! ”