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Product & services pricing
4.15/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.15/5
Customer service:
3.94/5
Return/Replacement policy:
4.55/5

5/5

2023-04-01

Good clothes varieties

"The clothing store boasts an impressive variety of designs, catering to various styles and preferences. From trendy to classic, there is something for everyone. The quality of the clothing is excellent, and the prices are reasonable. Overall, a great destination for those seeking to update their wardrobe with stylish and diverse pieces."


5/5

2023-04-01

Good clothes

""They have a good variety of clothing designs available and they have different sizes also. Quality of clothes are also good..Highly recommend.."

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5/5

2023-03-31

Good

"They have a good variety of clothing designs available and they have different sizes also. The quality of clothes are very good at a reasonable rate."


4/5

2023-03-31

Best store

"I used to do shopping from here due to best quality and reasonable prices......"


5/5

2022-12-20

Good experience

"My experience with them is really good.....I received dress on time .....the size was perfect...."

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5/5

2023-03-28

Great swimwear

"Loved the two bathing suits I ordered, will definitely order again. "

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1/5

2023-03-23

Do not get anything from them!

"I order few things, they claim that size s is 6/8 like! All the top are size 10 coz the too big! Sleevles tops are size 12 coz they look like I took it from old sister ! The dresses I order are hudge !!! Size 14 minimum. When I asked for refund I was asked million times to measure myself from head to toe but never got any reply about return policy coz they don't have any!!! Company that makes cloths for living don't have a clue what are the measurements to make top or dress! Mind blowing!!!"

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Rep reply posted 2023-03-27
A rep from Bellelily.com, bellelily, has responded:

“Hi, UskaMickiewicz,
We understand that this can be disappointing that the item is not fit for you and we apologize for any inconvenience caused.

We are committed to providing shoppers with lower price, high quality, suitable, and exclusivefashion products. Our products are basically the same as the pictures. If our products don't meet your expectation, we will do our best to help you reduce your loss.

We support returns/exchanges. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8.

At present, we have found your order by your name and sent you an email to further verify the actual situation of the order you received, so as to provide you with a suitable solution.

We understand it can be difficult to be patient and understanding in these circumstances, and we thank you in advance for your cooperation and understanding. Your support and loyalty means a lot to us and we are committed to providing you with the best service and products.

Any further issues, please respond to our customer service:service@bellelily.com directly. Best regards!


5/5

2023-01-20

Quality is upto mark

"Buy couple of dresses and other products from this store..... quality is always upto mark"

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5/5

2023-01-20

Great products

"One of the wonderfull products i have ever seen before i really liked this service and i liked the products too.."

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4/5

2023-01-20

Amazing

"It was amazing the workers were so helpful and I felt confident in the dresses I was choosing and I felt comfortable love the vibes of store is giving"

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5/5

2023-01-20

Absolutely Amazing. Great

"The girl that helped our daughter find the perfect homecoming dress was absolutely amazing! Thank you all for great customer service!"

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4/5

2023-01-19

Favorite Store

"This store have become my favourite store for doing online shopping..... The prices are very affordable"

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5/5

2023-01-19

Coustomer

"The customer support is really helpful.....they respond to my all queries.......dress are also very attractive "

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3/5

2023-01-18

Good experience

"My personal experience with this store is really good. Order dress from here. ... The delivery was on time"

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1/5

2023-01-16

Worst Customer Service Ever

"This was by far the worst customer service I have ever received after ordering an item online. They sent me a shirt that did not even closing resemble the one ordered. Even though, this was clearly their error, the best they offered was a refund of 30%. It was a $27 shirt that I paid $9 for shipping. I was stuck with a ugly shirt that I did not order and out $28 after their measly $8 refund. Also, I found it interesting that there was not a tag of any kind in the garment they sent. No tag listing listing materials made of, washing instructions, nothing. Do not do business with this company. They are not a company of integrity!"

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Rep reply posted 2023-01-16
A rep from Bellelily.com, bellelily, has responded:

“Hi, Cherylbiersdorff.
We apologize for the inconvenience.

We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.

After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously.

We would like to know more about your order so that we can check the status of the order you received and provide you with an appropriate solution. Could you give us one more chance to solve the problem for you?

If you have other questions, please reply directly to our customer service: service@bellelily.com. Yours sincerely!”