"I purchased a Nikon Z50 camera with two lenses from Bedford Camera in Little Rock. My initial call to Brandon to inquire about a D7500 camera kit was very informative since that camera is being discontinued. Brandon recommended the Z50 model which I asked him to hold until we could drive to Little Rock from Ruston to buy the kit. Upon arrival, Kathy was very helpful and knowledgeable of the Z50 and lenses and made our trip worthwhile. I have been a Nikon user for many years now and have found the cameras and lenses to be of highest quality, rugged, and more than capable of taking the photos I take. I purchased my first Nikon D60 from the Little Rock Bedford store in 2008, 15 years ago! That camera is still taking good photos, although I passed it along to my wife. Now she will get the D5100 which, by the way, Kathy got working again when I bought the Z50.
Thank you for an excellent buying experience and another excellent Nikon camera.
Bruce"
"This was my first visit to this place. They were really knowledgeable, professional, and flexible. Camera's are of super good quality, many variations. I will surely return to get additional equipment."
"I was in the market to upgrade my camera and I spent two hours in the Springfield store with Isaac and Mary Lou and they could not have been more helpful and kind in answering questions and explaining information about several items I was interested in. The time and knowledge and personal care they offered is exactly why I chose to shop local for my camera and lens and accessory items. I appreciated all the photography information they shared and look forward to future photography classes and time to visit the store again. Thank you for a wonderful experience!"
"I cannot say enough good things about Bedford Camera & Video. Working with a local store is bar-none essential for my business because they take care of their clients! Their staff is very knowledgeable in everything they sell!!! Service beyond the sale is hard to find, but Bedford's goes above and beyond to not only become the best salespeople, but they also become your friends!"
"I bought from the Fayetteville store and they were easy to order from and very apologetic when Covid caused unforeseen and inevitable issues. I was thankful the store took protocol seriously and appreciated the great customer service I received during the process. "
"As a beginner photographer the folks at Bedford’s have been exceptional! There has always been someone ready to help me with questions and to patiently demonstrate what I need on my camera. Wouldn’t go anywhere else!"
"I do buy camera stuff online sometimes, but I love going to Bedford's locally and have been helped so much by the wonderful and knowledgable staff."
"Every time I visit Bedford's, I am greeted cheerfully and given all the attention I need for my purchases or questions. So far I have never had a bad experience and I have dealt with several employees! I have everything I need for my Canon T6i and M50 cameras and I still go back just to make sure. Their knowledge and price-matching make this store my favorite when shopping for any photography equipment."
"While at Bedfords, I was able to speak to and ask questions/opinions of 3 sales associates. Their willingness to dialogue made me feel more trust in my decision. That's important."
"I live just outside NYC and have access to all the photo equipment selling giants....... but will forever ONLY do business with these fine folks . A few months ago I was searching for a new Nikon D850 and found one on their website at 2 a.m. EST ( I believe midnight in Tulsa) . I emailed frantically and then called ( assuming I would leave a message for the next morning ) .... but the EVP picked up ...and to make a long story short ...I had my camera in hand in two days . I just decides to purchase another and emailed Steve direct and should have it by the end of the week ! It is not just their customer service that surpasses all others ....it is their genuine interest in meeting your needs . I have never had a "follow up" call or email from the NYC stores ( after 35 years of loyalty) ...but I get constant updates and "check-ins" from these guys !!! Will never do business with any other business...ever !! AND I am a walking billboard for them on the East coast !!!!"
"Went to Bedfords Camera in Ft Smith Ar. to replace a 10 year old point and shoot camera. My wifes old point and shoot had died on Thanksgiving. We have not looked at cameras for a while. Started talking to Tomas, one of the sales people about a Nikon D3400 package as a replacement that was on sale. It offers the point and shoot mode plus you can go manual and play with the system. I used to take photos on a semi-professional level back in the late 80's and a lot has changed since then. My wife went with the D3400 system and I decided to get the D7200 system to replace an old D70 that had died a while ago because it offers a few more options than the D3400. We had planned to check out the camera in store then buy online to save the taxes, but, Tomas's attitude and friendly casual way of explaining the systems prompted us to buy right then and there. Plus they offered SD cards free with the packages and in store classes to help you learn what the camera will do. Can't get that online."
"I am not very Photo Literate, and on my way for an 11 day river cruse in Europe I stopped at Bedford camera. I was assisted with purchase of a new camera, by manager Rick Orrell. This Canon camera was compact and provided me with the access to many memories when I returned home."
"Staff at Bedfords not only show you, they teach you. You'll leave more confident about your camera and/or photo project. Very pleasant environment with friendly, helpful employees. Service is fast too. Like supporting local business. "
"Customer service with Mr. Martin was superb and very informational."
"Very friendly and non-pushy salespeople. Chris answered all our questions about the differences between different models. He didn't rush us and didn't try to push us into buying a more expensive camera. He was fantastic to deal with. "