"Always pleasant to deal with, get parts fast"

"Looked like I was saving $11 over published price making item $48.40 but after SHIPPING it came to $71.51"

"I could not find any option to check part number by vin. Had to check using other websites. If I search for parts by VIN, all it gives me is wheels and floor mats, and such, not the engine parts I am looking for. I can check fitment by selecting the vehicle year, make, model, and submodel, but the checkout is confusing when it tells me that not all parts fit this VIN # even though the part fitment check on each individual part page indicates that they do or must fit this vehicle. Why not include a VIN check on the individual parts' pages?"

"This is the second time I've ordered this part. The first time I ordered it, I got a call from the parts department letting me know the part I ordered was the wrong color. The parts person gave me the correct part number and told me they would cancel the sale and refund my payment. Thanks to the parts person's consideration, I was able to avoid all the hassle involved with getting a refund and returning the incorrect part. Many thanks for helping me out!"

"Your website is hard to navigate and find the correct parts."

"This was great. No shipping charges and I know it fits my car. "

"I found the part I needed and was helped to get it shipped to my home."

"Glad to get the correct part, but the website is slow to load."