"Very mad and upset with today's visit. Went to use a coupon and was told it had already been used. I had not used it and said so. This should have been apparent since I tore it from the mailer in front of cashier. Also I dont ever get 1 time use coupons back. Plus the coupon was only 3 days old and I have not been in the store in a month. An employee(mgr) preceeded to announce that she would do it this time.she said this from a distance in front of others basically inferring that I was lying. I don't know what the problem with the coupon was. I am extremely angry with the treatment I received. Having shopped this store for almost 3 yrs and receiving good service most of the time I feel disappointed that such an employee with a lack of skills dealing with customers should be in her position.7"
"quick and easy shopping..great variety"
"My visit to this store was great i found what i need it made my day"
"If you are just out and about looking for something to make your day ! Shop Bealls you will be totally satisfied!"
"My husband was unhappy that the men's restroom was very messy, but it was near closing time when we visited the store."
"lets get this store going ...it has a lot of potential."
"This store is slowly getting better but it does have a way to go"
"I don't have to discourage anyone from shopping here, most of my friends and family do not shop at Bealls and I usually have to try to beg them to go with me."
"I would never say anything bad about this store.......since i have been shopping with Beall's/Palais Royal for over 25 years!"
"I love buying my jeans from balls but the store is so messy. The shelves,rack were not organized and the fitting rooms were full of clothes. Also pants were not on the right hangers."
"positive except in fitting rooms center of carpets swept but around the corners and the wall consider dust and pins have accumulated."
"I love the selection and prices."
"I was disappointed that I could not get the Tuesday senior discount just because I used other coupons I received in the mail. Also was unable to get payback rewards even though I spent $190.34 because I used coupons that were sent to me in the mail."
"Was unable to use the Tuesday senior discount because I used coupons I received in the mail. Also was unable to get payback rewards for the same reason I do not think this is fair."
"I always enjoy visiting and shopping at this store."
A rep from Bealls, San Marcos, TX, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”