"I have always loved the Bealls store. However the clientele has declined, the store has become very messy and there are so many racks of sale items it’s hard to shop."
"Rhonda, the cashier, is always very friendly and goes anive and beyond. she is always smiling. great customer service skills, one of the reasons i keep coming back."
"I love shopping at Bealls it is one of my go to stores. I always find great deals!"
"Overall, I’ve always liked shopping Bealls, once I learned their marketing “ways”. Example: you get a coupon in the mail and not good on anything which is most of the products on”door busters days” don’t find out till you get to register. So irritating. Or things that end in .99 cents. And the help is no where around, and lines are always slow an one cashier who knows nothing. Has to call manager who knows nothing. A lot of poor trained help. Never enough help. Feel sorry for the workers. But I’m patient. (Sometimes:)"
"Crystal, the associate, was extremely rude and made it clear that I was not welcome at the store. I asked her the price of an item and she rang it up instead and expected me to pay; I didn't as the item was too expensive for my tastes. She was very smug when I said this and generally acted like she was better than me. I found an item that I liked and when I went to purchase it she was still giving me a smug look like because I couldn't afford a ludicrously expensive product I was beneath her. I tried my best to make friendly conversation, but she was cold and blunt and when the purchase was finished she treated me like an idiot. I wanted the item without a bag and told her as much. She bagged the item and told me the item is there you can take it now. Another associate was standing nearby and smirked and they were both laughing as I grabbed the bag and left. How your company can allow associates to make customers feel unwelcome and stupid is beyond me. If I had pulled any of that at my place of employment, I would have been fired. Crystal needs to learn some common decency on how to be respectful towards other people."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Mary, a store associate is usually rude to me when I go to shop. I use to work for an old lady that over shopped and would try to return some of the merchandise she would give me a hard time and said I knew the return policy too well so, I must be scamming. She doesn't ask for my phone number so I won't get points and she is usually rude about the coupons and rewards I try to use. Mary will also try to not tell me about rewards I have available and most every other employee will. I'm not sure why she has a job helping people. She is rude and very assuming and unfriendly."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I wanted to make a purchase on a gift card, but was told if I opened a credit card I’d save 50%. Not only did I not get 50% off, I was unable to use my gift card to pay off the balance as I was told. I was very clear with the sales associate that this is what I wanted to do, but she waited until after finishing the sale to tell me she couldn’t do it. I am very dissatisfied with this service."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"I love it. Just right. Not to expensive."
"OK because I found a bargain on shoes, but selection of other merchandise was poor."
"I’ve never had a problem except I have hips and a **** and a size 12. Hard to find good fitting jeans"
"Wish coupons would be good for all products"
"Areas of the store are very unorganized and cluttered"
"Staff wasn't friendly but everything else great"
"Fue muy buena . solo sugiero que capaciten al personal por que no todos son amables"
"I went to bealls to buy Rebecca Malone. Never disappointed."
A rep from Bealls, San Marcos, TX, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”