"The Employee's were helpful ,friendly,I love shopping here."
"Amazing. Everyone was nice and greeted me properly!"
"This is TOOOOO long a survey. The Los Alamos store has great workers like Jeremy, Valerie, and Shania. But this survey is ridiculous .Valerie and Shania have gone out of their way to help difficult rude customers. They always have a smile and are courteous. Some customers-not so much. The LA store is small, Jermey does a great job with the limited space available for all the clothing etc.Again, the staff is very cordial and helpful. also, N/A should be an option on the questions. Reduce the questions to 20 at most!!"
"I am very happy with this store."
"Usually overcrowded so that you can't get through the areas well. Restroom looks dirty and outdated. We don't have alot of options so we do visit there with coupons. Seldom offered help from an associate."
"The store is very disorganized and crowded. The carpet and bathrooms are filthy. The dressing room doors don't latch - one is a curtain that doesn't cover the doorway. We have found a few good deals over the past several years, but it's not a store we want to visit regularly. Not kid friendly."
"Awesome store for me and my family"
"I love the clothes the store needs to be remolded very dirty dressing rooms and restrooms."
"Jeremy the store manager personally assisisted me with my transaction and offered an opinon on which of the veriety he perfered leading into my decision"
"It was amazing!! Definitely the best place to shop in Los Alamos!!'"
"Very nice friendly associates and a great place to shop"
"Very good place to shop nice friendly atmosphere."
"As a disabled person who doesn't go shopping often - I did foundd it a bit difficult to move through the store with my portable oxygen concentrator. However, the store associates were friendly and helpful which encourages me to go back and shop there again.I do wish that the cosmetics/perfume counter was not at the front of the store since the chemicals aggravate my respiratory condition."
"My experience was good I didn't have a hard time looking through the sections. The store was clean making it comfortable to shop at."
"Poor and as stated above the issues brought up before have not been addressed. Your staff needs to have good customer service and more training. They do not know that they can look up items and price paid by using the store's credit card. They treat people like shoplifters and do this in front of other customers"
A rep from Bealls, Los Alamos, NM, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”