"This store needs help. It’s confusing to shop in and too crowded. I thought when the shoes were put in a separate location that it would get better but it has gotten worse."
"Great experience, wide selection of up scale gifts and home decor."
"Up scale gifts and home decorations"
"I do enjoy the Chaps brand of clothing. I wish the selection of Clearance items were upgraded somewhat. I understand they are trying to move product, but the choices are poor."
"The cashiers (2) attitude toward me getting the correct price for my purchase made me feel like I was trying to steal.... very condescending and accusatory"
"I enjoy leisurely chopping at Beall's Elgin and Bastrop. Sales personnal are always pleasant and helpful"
"I find it hard to use the coupons I receive because many items are not compatible “ending in 8”"
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I like to drop in now and then to see what is new and checkout the sales."
"My experience was good, for the most part it was very professional."
"Great coupons, good shopping experience"
"Beall's is my go-to for great quality and brands plus the customer experience is the best in town."
"It is always a pleasant experience. It's always nice to see the girls."
"Friendly customer service with good products at reasonable pricing."
"Our town loves Bealls. However there is really no other store to purchase clothing here or at least very few. Not much competition. The prices have gone up extremely however the coupons make the prices very affordable. Would rather not have to keep up with all the coupons and deadlines, etc. Our lives are full and hectic as is and that just adds to the maddness. Some items are not good quality. Such as the Materials they are made of But noticing some brands that are using more durable fabrics. Have purchaased some items that have worn out in a short time due to gentle wear and washing. Gauzy fabric is in style but not durable. Also some knits are easy to catch on things and snag easily. Your store is not alone in these problems just a sign of the times and will be glad when the style changes. Thank you Bealls for being in Bastrop TX"
"My visit the store was awesome I got to buy two pairs of shoes that that made my day made my style look great I would happily recommend anyone to go to the store to buy the new pairs of shoes so they can have good style they want"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Bealls, Bastrop, TX, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”