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Product & services pricing
4.62/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.65/5
Customer service:
4.75/5
Return/Replacement policy:
4.62/5
Featured Review


Verified
5/5

2021-10-26

Excellent Customer Service!

"I purchased a Hisense L9G Laser Projector with a 100” screen from Beach Camera through Amazon. The drawback of this projector is that it is a fixed size. Comparable competitor units are adjustable from 90” - 120”. Based on my research about placement etc, I thought the 100” unit would work. However, once I tried it in the room, it was too small and didn’t have the effect that we were hoping for. I contacted customer service at Beach Camera and they were very understanding. I would have been happy with exchanging for the larger 120” version. Unfortunately, they did not have any in stock. They then offered a full refund so that we could purchase the unit we wanted. Beach Camera has top notch customer service and I would not hesitate to buy from them again!"

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Verified
5/5

2021-10-18

Great Company Great Ppl

"Ty Charlie S. Beach camera is the Best at Customer Service , Product guarantee, and Fast Shipping"

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Verified
5/5

2021-10-11

Awesome reseller, gave me a good discount

"Awesome reseller, gave me a good discount"

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Verified
1/5

2021-10-06

They sell damaged goods

"Paid $2000 for a Sony tv from beach camera, tv arrived with a cracked screen. They would not take a return, told us to contact Sony, and Sony said to file a claim against them because the manufacturer is not responsible for physical damage. "

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1/5

2021-05-10

Do Your SCAM Reports Research On Beach Camera Same Day Shipping

"----Beach Camera Same Day Shipping CAN'T BE TRUSTED----

Super Low Ratings and Poor Reviews On Multiple Sites (Yelp, BBB, Sitejabber, Walmart)

Must Read Prior To Purchasing With Beach Camera Same Day Shipping

Claim of Fraud Report Made To New Jersey Police Department’s Twitter Account

Customer's Experience - “Bait &  Switch”, “Received wrong, used, or refurbished item”, “Arrived damaged”, “Beach swapped item with similar looking older version”, “Beach won't respond”, “Major issue receiving refund”, etc.. 

This review is solely for “Beach Camera Same Day Shipping (3rd party seller for several large Marketplace sites)”, and is no reflection of any Marketplace site where this company is a “authorized seller”.  I've successfully purchased with the one used for many years, and once notified of my horrifying issues/ findings they assured me they'd handle it and immediately offered refund upon return.
 
Purchased "Used-Like New" Ninja Foodi (Op301) on 4/6/21 from Beach Camera Same Day Shipping . Product sent was (Op300), missing items, and used or refurbished. Given them benefit of doubt it was “in error”, and message seller request to send correct one. Seller responds asking if I'd accept "nice discount ($26.00)”. I thank for quick response, declined offer, and again asked to send what I ordered. Although they were quick to respond when they wanted me to accept an offer, they did not show same enthusiasm when  I chose not to. I tried to reach them a few more times but never heard a word after declining offer, I was ignored, ghosted, scammed. I wasn't alone…
 
I began to research Beach Camera Same Day Shipping and what I found was disturbing. So many complaints, poor reviews, and claims of being scammed. Here's just a small amount of reviews/ complaints regarding them...

Sitejabber.com - (20 Reviews) - 2.3 ☆ with 13 Ratings at 1 ☆
“Totally unreliable vendor”
“Package never delivered (confirmed by FedEx)/ Took 4 weeks of calling, poor customer service, and my announcement to Amazon to finally receive refund”
Yelp.com - (166 Reviews) – 2 ☆
“Item arrived damaged/ Wouldn't send replacement parts / Wouldn't partial refund”
“Missing items from package / Beach claims items are currently out of stock, now won’t contact me back”
Walmart.com - (2 Reviews) - 1 of 2 Reviews Gives 1 ☆ on 3/23/2021.
"Walmart should be ashamed for doing business with such a sketchy company".
Bbb.org - (44 Complaints in last 3 years of those, 21 complaints were closed in last 12 months)
"False advertising and fraudulent business practice”
“Charged credit card/ Never received item/ Never received refund”
“Never received response from Beach after requesting refund”
“Received defective item”
Glassdoor.com – (Reviews from current/previous employees) - 1.3 ☆ (Employee Reviews)
“Lied about rate of pay/ Lied about job description/ Shady Company”
“Filthy warehouse where items are stocked/ Scams their customers”
Complaintsboard.com - (Complaints Date Back To 2011. Wow, this has been happening to too many customers and for far to long) - 1 ☆
"Worst Experience Ever"
"Defective/ Wrong Merchandise"
Skepticfiles.org
"This company is garbage"
Velocityreviews.com
"It's just not worth the trouble to use Beach Camera. Some people apparently get good deals, but they are few and far between".
Dpreview.com - "Fraudulent Charges On Credit Card"
 
I hope this information finds its way to all Marketplace Personnel and a serious investigation is launched to remove them from being an “trusted authorized seller”. I also hope it prevents anyone else from having to deal with issues behind this company.
"

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5/5

2021-05-08

GREAT SELLER!

"Good prices! I mean, there are some real good deals here.
Shipping was impressive and so fast!
Thanks Beach Camera!
"

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1/5

2021-05-07

Garmin 61 LMT-S

"Ordered the GPS on Walmart and checked it out. Nothing said about being refurbished but got it and it was a refurb unit. "

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1/5

2021-04-06

Totally unreliable seller. Missed both original promised delivery, and revised promised delivery.

"A totally unreliable vendor. In short -- Promised delivery overnight on not one, but two occasions on the same ordered, and failed to deliver on either the original promised date or the revised date.

In detail -- On Thursday, I ordered an item for overnight delivery ie Friday. I called their customer and they confirmed the order was received and they would ship the same day. Beach Camera did not even attempt to charge my card till Friday morning ie they could not delivered on Friday as originally ordered. For whatever security reason AMEX declined the charge. It's a Platinum Card so credit was not the issue. I got that resolved Friday morning within an hour of being alerted. May be being the first time I transacted with Beach. Mind you, no call from Beach on Thursday or even on Friday, that there is a problem with the transaction.

Called up again on Friday, spoke to an agent named Larissa, and was assured delivery would be made on Saturday. Great. I thought I would be able to complete the assignment on Sunday, at least. I waited for delivery, and again no information. And Beach is closed Friday afternoon till Monday morning.

Spoke to Larissa again on Monday afternoon, and I was told the order was in their "verification department". Why on earth did nobody call and speak to me and resolve the issue. Of course, no answer. Tonight I see a mail sent at 430pm from some sender called "BuyDig". The email is timed AFTER I called Beach Camera and cancelled the order in total disgust.

So will caution anyone from buying from Beach Camera. Unless you are prepared to live with complete uncertainty.
"

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1/5

2021-04-01

Received damaged merchandise

"One man delivered a 120 lb. tv on a dolly. It arrived severely damaged. "

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1/5

2021-03-05

Terrible Customer service.

"Seller doesn't follow through with shipping company to get scheduling of delivery. (Large TV) Shipper just shows up to deliver without calling. No one was home for delivery. Sent back. Admits their fault, but is unwilling to refund until TV is returned to them. Terrible customer service. Ties up your money unnecessarily for weeks."

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5/5

2021-02-22

Great customer service

"I ordered the wrong item by mistake, I sent an email and got a response almost immediately. They got me into the right gear and I didn't miss a beat. Great service!"

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5/5

2021-02-15

Best Price on TVs

"Ordered the LG Oled 55" TV since they had the lowest price and even beat the big box sellers like Best Buy and Costco. Free shipping delivered in 3 days. The Box was double packed and was delivered securely. I will buy from them again. Also Support is very responsive and turnaround is quick."

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5/5

2021-02-10

Quick shipping, quick feedback

"I dealt with Charlie (customer care) and he helped with my questions and with finalizing my purchase. Shipping and feedback were very quick."

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5/5

2021-02-08

TOTES DANK WEBSITE

"I say "totes dank" so you know I'm a human. These guys had a great response time with a personal issue I had and we worked things out quickly. Highly recommended.
"

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5/5

2020-12-23

Super fast Shipping and awesome pricing

"Such a great deal on the Vava 4K Laser projector - super fast shipping and no hassle process. I will be shopping from them again. And the Vava 4K Laser is awesome - reviews said loud fan - it is definitely not. It does not run hot as my recently replaced BenQ W1080ST 1080p 3D Short Throw DLP Home Theater Projector did and it is much way!!! more quieter than it as well. A great buy"

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