"Batteryspect.com is so awesome! They had everything I needed to rewire my sons toy quad bike with a new longer run time battery, as the one it came with only lasted about an hour to an hour and a half the most.

The one I rewired it with from batteryspect runs for about three hours or longer, depends on my sons use, but I'm very happy with the new battery! I would like to thank Ron, their engineer, for all the help me provided me with, from the battery I needed for longer run time, to the charger and to all the rewiring. He helped me in every step of the way, could not have done it without him. Very patient man, as I have no knowledge of electrical things, he guided me in every single connection I had to do, even to rewiring the original battery with new connections so I can still use it with my new wiring on the bike. You don't find many places nowadays with such superb customer service!

Thank you batteryspect and Ron for all your help!!!

Guillermo M.
Very Happy Austin, Texas customer"

"After my first email to your business, Ron replied with a request that I call him directly. He explained that he didn't believe I needed some of the parts that I was going to order.

He went on to advise me on how to take care of my issue, he recommended a charger for future use with my new battery, and he even told me exactly how to use what he was going to send me.

I can't brag on Ron near enough. He never spoke down to me, nor showed exasperation as he was explaining what I needed to do. I will return to this company for my future needs based on his customer care alone.

My battery, the charger, and my new part arrived much faster than I expected. I had it installed within 20 minutes based on the pointers that Ron gave me."

"I needed replacement batteries for a UPS. I ordered a battery set according to Batteryspec.com's compatibility pages. However, these batteries are significantly too large to fit in the device. I contacted customer service about this problem and was able to talk to a representative quickly, who then transferred me to technical support. After some conversation, he acknowledged that the batteries were incorrect, and arranged for a return. He asked me to submit a RMA request form, which I did. However, I had to call back and request an RMA number as the RMA request was apparently overlooked."

"Saw reviews saying they dont respond.
They did for me. Fast.
I'm ready to buy soon has I have the prize confirm.
I'll keep you inform for the rest of the transaction but Mr A. M., at service, has been promptly on the other side of my emails.
Phil. B."

"Dear Ron,

I wanted to thank you for all of your help today in troubleshooting batteries and chargers for my Neuton electric lawnmowers. You are a WIZARD and have the patience of a saint in taking me through all the steps we needed to try to isolate the problems. I think your middle name should be TESLA for your profound knowledge of electricity .

Batteryspec.com should be very proud to have you on their team, your good nature and pleasant demeanor are a true asset to your organization. I hope they realize how fortunate they are to have you and how pleasant you are to work with. I will recommend Batteryspec.com to all my business associates and tell them to ask for Ron Evans.

Thank you again!!

Regards, Michael
"

"I think these folks may be out of business. Although the web site is still active, they haven't returned phone messages, responded to multiple emails, replied to web site messages, or processed battery orders - I've been trying to get a response by any means for about ten days, but no luck."

"BatterySpec.com provided excellent service. Had an old power wheels ride on toy that we did not use for years because the first child outgrew the toy. Now that our second is big enough, we pulled out the toy only to find it would not turn on. I figured it might be the battery but was not sure. Searched online and found Batteryspec sells replacement batteries for several ride on vehicles. Called them and they walked me through testing my existing battery. They wanted to make sure it was indeed the battery because they did not want to sell me the battery unless they were sure it was the issue.

Long story short the old battery was bad, we purchased a new battery from them and the recommended smart charger. Recieved the battery and charger and got the vehicle running again within minutes. Now I can leave the toy battery connected to the smart charger whenever we are not using it. I commend them for excellent customer service as well as their military service as they are Veteran owned and operated. Thank you. "

"I've ordered from them number of times and had no problems, so I was surprised when I received my last order and the batteries looked used. I put them in one of our UPS units and they indicated a low charge, but very quickly came up to a full charge. When I would run the load test they failed immediately. I put them in another UPS, and the same thing happened again.
I called up Batteryspec expecting to get an RMA, but was told that they never shipped bad batteries, and that I must be doing something wrong. In other words I was told that it was my problem. Needless to say I will not repeat the experience."

"Caveat emptor: old batteries, apparent warehouse issues

I placed order of 18 12V SLA batteries in 10/2003 for use in various UPS units. 15 were ~90 days old, 1 was ~5 months old, 1 was 18 months old, and one arrived physically broken. I decided to contest the broken battery and the 18 month old one. After a lengthy process that required multiple inquiries, Batteryspec AKA IMC Power did deliver two new batteries, but not after a dispute. Customer service representative Ron insisted that it was impossible that they shipped a battery that old. The problem with his claim is that I did not place any orders in 2012 and only one company sells the Tempest brand of batteries. There is no secondary source, not even eBay. Ron also claimed that the battery was used because there were signs of wear on the terminals, a revelation I found alarming. The only interaction I had with the battery beyond unpacking and repacking for return was to test the voltage, which would not leave the type marks that female terminals would. Ron also insisted that the warehouse had a strict 90 day turnaround policy, which obviously wasn't true since I also received a 5 month old battery.

While I was unable to convince Ron that Batteryspec's warehouse had issues, he did ship me 2 batteries which were about 60 days old when I received them. I was satisfied enough to place another order in 2/2014 for 6 6V SLA batteries for use in emergency lighting. Unfortunately, all 6 batteries were 11 months old. Furthermore, terminals on two of the batteries showed signs of corrosion or wear. I decided not to go through the hassle of the return process and to write this review instead.

The batteries themselves are of good quality and even in their aged state they are likely superior to the ubiquitous Universal Battery brand, which in my experience has a lifespan of 6-12 months. Although old, the batteries do ship with decent charge. Batteryspec has a huge selection of battery sizes and terminal fittings and may be the sole online source for certain sizes. Despite the broken battery, packing is excellent in all orders I received. Sturdy boxes are reinforced by cardboard, and each battery is individually wrapped in a "baggie", I guess to prevent rubbing.

Personally, I am back on the search for a vendor who sells fresh and "genuine" batteries and intend to use Batteryspec only when there appears to be absolutely no alternative."

"Batteryspec.com has been a very helpful site for me.I have two UPS back-ups that seemed thay needed a replacement battery. The site was very friendly and wanted to call to get a little more information regarding the battery i needed.I called and a customer service rep answered and was very helpful.Not only did thay have the battery i needed at the best price,but thay also had a better replacement for long run time that was still less than most others.I recieved the batteries promptly and installed them in my units and now thay are backing up my equipment.Thank you for your customer service and a great product....."

"Battery came promptly, lasted the short motorcycle season and sometime over the winter it stopped holding a charge, inspite of using a "smart" charger. Customer return and waranty makes it unwise to send back. Avoid these people at all costs. You might save some money initially, but with the poor life of the battery and poor warranty you are better off finding someone reputable."

"Good company. Placed an order with them for two batteries for a UPS. I made a couple of errors when I placed the order and they contacted me, got the correct information and shipped the correct batteries to me. I feel they really helped me out by taking the time to contact me and getting me the correct batteries. That's first class service in my book. Their prices were among the lowest I found and they shipped right away. I recommend them and I will be buying more batteries from them in the future."

"Great selection, had exactly what I needed for this order and I'll be using this site again for future needs. Amazing speed - batteries were at my door the very next day, even with ground shipping."

"I needed 2 batteries for my sons iZip Chopper. I didn't have access to it as he lives 120 mi away, and I only get to visit him about once or twice a month.

I used the term "izip chopper" on the batteryspec.com website and it returned ONE battery and one charger available. They are the self proclaimed expert, so I felt confident in ordering what the website recommended.

They didn't fit. They wouldn't even fit in the battery holder. I wrote back explaining and suggesting that I should get a full refund and would then order the right batteries.

After an email from them with the RMA and correct battery link, as well as a statement stating they did not refund shipping charges and a copy of the website text stating they "recommend" you check before ordering, I submitted the RMA and then ordered the correct batteries.

I think because I had the audacity to suggest that his return policies were unfair; now there is no response to my inquiries (2 since) and my RMA has been ignored.

So, I'm stuck with a pair of batteries (and shipping charges) that I cannot use. Additionally, my son has to wait another 3 WEEKS before I can drive up and visit him.

I get enough of this type of behavior from my whiny, hormonal teenage daughter. At least she'll grow out of it. Never again..."

"I sent this email to the service representative who helped me with my order. I was concerned about ordering the correct items as I am in VT and they are in CA:
Ron,
Thank you so very much for your help in finding the correct battery and parts that we needed. I must say that I’ve never had anyone work so carefully to ensure that our order is correct. Your suggestions and instructions were so helpful! I have put your website under my “favorites” and will let others know that this is the place to go to for batteries and excellent service.
Thank you again.
With sincere appreciation.
I also have to say that I could not find this battery for my grandson's Tonka dumptruck any where else. I was pleased with the price too. It was less than the cost of the original. I look forward to doing business with this company in the future."