ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2013-12-17

"Amazing!. Henry's Photo would charge me $139.00 CDN for a Power G5 replacement battery. BattDepot charged $7.00 for a generic one. It works fine, was at my door in 24 hrs after order.

Way to go ... BattDepot rocks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-11-06

"Ordered a Replacement Cell Phone Battery for Samsung GALAXY S3 (2300 mAh) It was worse than the battery I was replacing. Sent it back and the next one was just as bad. These batteries are expensive garbage!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2013-09-04

"Battery is a piece of junk, will not fully discharge, gets to about 60% and then forces PC to power down with absolutely no warning. "


Verified
1/5

2013-08-29

"This is one of the worst companies out there. Their return policy is so restrictive, you will never get your money back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-07-21

"They were great to deal with and I would purchase from them again, as I saved money as well."


Verified
1/5

2013-07-12

"Terrible - I left multiple messages on a returned item (I ordered a second time and they got the order correct. I have yet to get a refund on the item though UPS shows it being sent back. I have left 4 messages and not gotten a return response. My credit card company refunded me as I put over $500k a year on my card and have NEVER had to initiate a chargeback - they said it was not worth my hassle. They will be following up and since I assume I will not hear back from them, I am having someone draw up a complaint to the BBB and I am going to ask for penalties. The last phone converstion (today) was recorded and I informed them so. I usually check reviews but since this was just a little over $100, I did not bother. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-06-19

"AVOID AVOID AVOID!

This company is the WORST I have ever dealt with. I ordered a replacement battery for my Dell laptop. The battery seemed ok at first, then drained sucessively lower and lower, never gaining any chage, until it stuck at 0% after three overnight charging sessions. They charged me to ship the battery back, then sent a replacement even though I requested a refund on my RMA. The new battery shows 'plugged in, not charging'. No doubt I will have to pay to ship back this new garbage as well. HORRIBLE. Oh, and in case you wonder is it my power cord, the battery I ordered from Amazon works and charges perfectly in my laptop.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-06-05

"NEVER BUY FROM. I ordered 2 batteries for 2 different ACER laptops using their supplied cross ref ordering charts. I Received the correct fitting batteries but neither battery lasted a second more than 30 min before dying. I had paid for the upgraded batteries. It cost me over $20 to return them and was told it was a compatibility issue. They would not refund the full cost - saying that nothing was wrong with them. I can understand maybe 1 .. But both batteries?! They are going to repackage these same batteries and send them out to another unsuspecting customer. TERRIBLE CUSTOMER SERVICE. No one ever answers or calls back. Return email is automated reply. They never did say what the compatibility issue was. B A D. This company also operates under another name. Beware !!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-07

"I am very much satisfied by your promt delivery and the quality of your product."


Verified
1/5

2013-04-01

"The only reason there are five star reviews is because some people are lucky enough to receive a functional item. If you are like me and receive an item that is unrecognizable by the laptop that it is supposed to be compatible with....good luck! Paid to send it back on RMA. They tested it and said that it worked fine. Also stated that it was probably due to a compatibility issue and would be refunded. Received my refund minus the original shipping charge. So a $44.00 incompatible battery still cost me $30.00 shipping and I still have to buy a functional battery. Unless you're feeling lucky, stay away from battdepot.ca!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-01

"I made a mistake in my original order, I ordered the wrong batteries for my daughters laptops. it was very easy and fast to do the RMA form and i received the batteries i needed in no time. I am extremely satisfied and will be recommending your site to all my friends. thanks so much. D"


Verified
1/5

2013-03-28

"I Call 6 time ,no body call me back

I NEDD I RMA

***-***-****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-03-18

"Good grief, do not make any purchases from BattDepot...buy from ANYONE else...even if more money. They, the "one guy" that runs the show, is inexperienced, not at all proficient, and pretty much dumber than a box of rocks. He asked for pictures! He couldn't understand that the two parts he sent me, which were exactly the right part # I asked for, didn't fit together. Yes, sir, it plugs into the wall fine and yes, sir, it plugs into the computer fine, but the two parts themselves...do not connnect...wrong connection. Yes, you sent it to me, the exact item number matches your invoice. DUH!

Does he thing all the rest of us our out to make $18 off of him?! Really? What a ding dong. Please, please heed all of our advice and pay a dollar or two extra and buy ANYWHERE BUT BATTDEPOT!! Seriously, I'd send ya my own dollar if I could...it'd be totally worth it!!!! He also admits in email they (he) sent ineffective product, but still won't refund me for shipping it back to him so he could correct HIS mistake. Nice! Begging all of you...buy elsewhere!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-15

"Placed an order, still waiting for an email confirmation, even tried to send copy of order to my email, it didn't work, registered on the site, still no email and can't talk to a live person on the phone, come on guys,I need my email confirmation.

Received an email shortly after posting first comment, received my battery on time, fit perfect in my laptop and it was ready to go, no problem with my operating system, no complaints, would buy from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-13

"Extremely happy with my purchase. I ordered it on the 5th of March and received it the next day and I live in a small town. It was packaged properly, no chance of getting damaged. I will definitely buy from this store again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A