"BUYER BEWARE!!One of the worst companies i have ever dealt with!! I ordered two day shipping and got my part 5 days later and it was the wrong part..then they said they didn't carry my part and i should call UPS and sent it back...in the meantime i have been without a computer for 7 days!!they do not accept phone calls and only reply via email at thier convenience. I would buy your parts somewhere else as this company has very poor customer service."
"Great company to work with. Ordered from them before and always get great service and quality stuff. Will continue business with them in the future."
"Sent wrong wrong product. Advertised product as a name brand and when correct product was finally received it was a universal brand. Never ordering from here again."
"Ordered a replacement battery for my ageing laptop. The price was the best I could find (many online retailers carry this battery; it is manufactured by a single company - Hi Capacity - and resold by lots of resellers, but Battery Fuel had the best price).
My confirmation email came as soon as I hit the "submit order" button. After a few days I wrote to ask for my tracking number, and they replied promptly. The battery arrived as expected and on time, with no problems whatsoever.
The only (very) small complaint I have is that it would have been nice to get my tracking number automatically, rather than having to write to request it. Otherwise, a great experience!
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